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Cadmium down?
Cadmium is a US software company that provides event management and continuing education technology for associations, professional societies and event organisers. Its platform supports abstract and call-for-papers management, conference registration, event apps, virtual and hybrid event hosting, exhibitor management, and learning management systems for continuing education credits. Cadmium, which merged with CommPartners and other brands, helps associations deliver conferences and education programs efficiently and engage their members.
I have a problem with Cadmium
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Recent User Report Trends for Cadmium
Aggregated reports in the last 48 hours.
What is Cadmium's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
User Reports for Cadmium
Recent issues reported by users from around the world.
No user reports for Cadmium in the last 30 days.
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How to fix Cadmium not working
Cadmium provides event and registration software. Organisers use it to run registration, mobile event apps, live video streams and submissions for events. Find your symptom below. Most problems come from a sign-in, a registration or form setting, an attendee's device, or the platform itself. Test the registration page yourself before the event opens.
Jump to what you are seeing
Website Down
The Cadmium website does not load for you.
- Open the page in a private window and on another network.
- Check status.gocadmium.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login Failed
Sign-in is refused.
- If the password is refused, reset it through the official route and check spam.
- Check you are using the organiser account for that event.
- Try a private window to rule out an old session.
Mobile App Down
The event app will not open, or it does not show the schedule.
- Update the app from your app store, and restart your phone.
- Check your connection, and try switching between Wi-Fi and mobile data.
- Sign out and back in, and check status.gocadmium.com.
Video Stream Issues
A live stream does not play, or it stops.
- Check the stream is live and the link is the right one for that session.
- Reload in a private window, and turn off any ad blocker that may block the player.
- Check status.gocadmium.com, and report the session name and the time.
Submission Error
A form or submission does not send.
- Check every required field is complete, and save a copy of your answers.
- Try again in a private window, and submit only once.
- Check status.gocadmium.com, and report the form name and the time.
Registration Failed
A person cannot complete registration for an event.
- Check the registration is open, and that the person has not already registered.
- Ask them to try another browser, and check their email address is entered correctly.
- Check status.gocadmium.com, and report the event name and the time to the organiser.
Still not working?
Contact your event organiser or your organisation's Cadmium administrator first, since they manage events and settings. For a platform-wide problem, contact Cadmium support through the help option in the platform or on its website. Have your event name, the form or session name, the exact error text, and the time with your time zone. Never send attendees' personal details or passwords in a support message. Live incident updates are on status.gocadmium.com.
Most event problems come from a registration setting, a stream link or a device, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Cadmium's side.
Frequently asked questions about Cadmium
Is Cadmium down right now?
No. Based on the latest status data on this page, Cadmium (gocadmium.com) is up and running normally. The most recent incident, "Degraded performance across EthosCE", was resolved (last update Oct 30, 2026).
What should I do if Cadmium is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for gocadmium.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Cadmium incident?
The most recent incident on record is "Degraded performance across EthosCE", last updated on Oct 30, 2026. It has been resolved.
How do I report a problem with Cadmium?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Cadmium status page?
The official status page for Cadmium is status.gocadmium.com.
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