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Fourth down?
Fourth is a provider of workforce management and inventory software for the hospitality and retail industries. Its platform helps restaurants, hotels, pubs, and retailers with employee scheduling, time and attendance, HR and payroll, recruitment, labor forecasting powered by AI, inventory and purchasing, recipe and menu management, and analytics. Fourth, which includes HotSchedules and MacromatiX, enables operators to control labor and food costs while improving employee engagement. Many major hospitality brands in the US and UK use Fourth.
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Recent User Report Trends for Fourth
Aggregated reports in the last 48 hours.
No user reports about Fourth in the last 48 hours.
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What is Fourth's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Fourth
Recent issues reported by users from around the world.
No user reports for Fourth in the last 30 days.
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Performance Insights
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About Fourth & Technical Insights
What this service does and the technologies behind it.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain fourth.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Google Trust Services.
Domain name active since 1997
fourth.com has been a registered domain since October 1997 — 29 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Fourth not working
Fourth provides workforce and inventory software for restaurants, hotels, pubs and retailers. It covers scheduling, time and attendance, HR and payroll, recruitment, inventory, purchasing and analytics, including HotSchedules and Fourth iQ. Find your symptom below. Most problems come from a sign-in, a schedule or pay setting, a sync between systems, or the service itself. Check with your manager or payroll team before you change pay or timesheets.
Jump to what you are seeing
- Website
- Login
- HotSchedules
- Fourth iQ
- Talent Acquisition
- HR & Payroll
- Time and Attendance
- Inventory Management
Website
The Fourth website does not load for you.
- Open the page in a private window and on another network.
- Check status.fourth.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the sign-in route your company set up.
- Try a private window to rule out an old session.
HotSchedules
HotSchedules, the scheduling part of the platform, does not load or does not show the rota.
- Check the site and the date are correct, since a rota shows only for the selected site.
- Reload in a private window, and check your role is allowed to see the schedule.
- Check status.fourth.com. If it is still down, send the site name and the time to your manager.
Fourth iQ
The Fourth iQ analytics or reports do not load, or they show old numbers.
- Shorten the date range, and check the filters.
- Check when the data last updated, if the report shows it.
- Compare one number with the source screen to see whether the report or the source is wrong.
Talent Acquisition
Recruitment pages or applications do not load, submit, or show candidates.
- Check the job is still open, and that every required field on the form is complete.
- Try a private window, and upload documents again if they are the problem.
- Check status.fourth.com, then contact the hiring team with the job reference and the time.
HR & Payroll
Employee records or pay data are missing, or a payroll run shows an error.
- Check the employee's record is active for the pay period.
- Do not run payroll again until you have read the first error and checked the data.
- Contact your payroll administrator with the pay period, the employee name and the error text.
Time and Attendance
Clock-ins, clock-outs or hours do not show, or they do not save.
- Check the device or app has a working connection. If a punch did not save, check the record before you punch again.
- Check the clock-in is on the correct site and shift.
- Ask your manager to correct the record through the official route, and note the time.
Inventory Management
Stock counts, orders or deliveries do not update.
- Check the item and location are correct, and that the count was saved.
- Check any pending order before you place another one for the same items.
- Check status.fourth.com, then report the item name and the time to your administrator.
Still not working?
If it still does not work, contact your Fourth administrator or head office support first, since they manage sites and settings. For a platform-wide problem, contact Fourth support through the help option in the product or on the Fourth website. Have your site name, the module name (as above), the exact error text, the employee or item reference, and the time with your time zone. Do not send personal pay or health details in a support message. Live incident updates are on status.fourth.com.
Most workforce-system problems come from a sign-in, a site setting or a sync, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Fourth's side.
Frequently asked questions about Fourth
Is Fourth down right now?
No. Based on the latest status data on this page, Fourth (fourth.com) is up and running normally. The most recent incident, "Peoplematter login issue resolved", was resolved (last update Oct 13, 2026).
What should I do if Fourth is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for fourth.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Fourth incident?
The most recent incident on record is "Peoplematter login issue resolved", last updated on Oct 13, 2026. It has been resolved.
How many people reported problems with Fourth recently?
No user reports about Fourth were submitted in the last 48 hours.
How do I report a problem with Fourth?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Fourth status page?
The official status page for Fourth is status.fourth.com.
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