Incident History for Exalate
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 14 loadedScheduled maintenance upgrade for Exalate Classic
Completed
Affected Components
Completed
on Oct 28, 2026
The scheduled maintenance to upgrade Exalate Classic v5.37.6 has been completed.
Under Maintenance
on Oct 28, 2026
Scheduled maintenance to upgrade Exalate Classic v5.37.6 is now in progress on the Jira Cloud synchronisation node.
Completed
on Oct 27, 2026
The scheduled maintenance to upgrade Exalate Classic v5.37.6 has been completed.
Completed
on Oct 26, 2026
The scheduled maintenance to upgrade Exalate Classic v5.37.6 has been completed across affected components.
Scheduled maintenance upgrade for Exalate Classic
Scheduled
Affected Components
Scheduled
on Oct 28, 2026
Maintenance to upgrade Exalate Classic v5.37.6 begins in 60 minutes, affecting the Jira Cloud synchronisation node.
Scheduled For
Oct 28, 2026, 11:00 AM UTC
Scheduled
on Oct 28, 2026
Exalate Classic v5.37.6 upgrade is scheduled for October 28, 2026, affecting the Jira Cloud synchronisation node.
Scheduled For
Oct 28, 2026, 11:00 AM UTC
Scheduled upgrade of Exalate Classic v5.37.6
Under Maintenance
Affected Components
Under Maintenance
on Oct 27, 2026
Maintenance to upgrade Exalate Classic v5.37.6 is now in progress, affecting ServiceNow and Salesforce integrations.
Scheduled For
Oct 27, 2026, 11:00 AM UTC
Scheduled
on Oct 27, 2026
Maintenance to upgrade Exalate Classic v5.37.6 begins in 60 minutes, affecting ServiceNow and Salesforce integrations.
Scheduled For
Oct 27, 2026, 11:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled maintenance to upgrade Exalate Classic v5.37.6 is planned for October 27, 2026, affecting ServiceNow and Salesforce integrations.
Scheduled For
Oct 27, 2026, 11:00 AM UTC
Exalate Classic v5.37.6 upgrade maintenance
Under Maintenance
Affected Components
Under Maintenance
on Oct 26, 2026
Scheduled maintenance to upgrade Exalate Classic v5.37.6 is currently in progress across affected components.
Scheduled For
Oct 26, 2026, 11:00 AM UTC
Scheduled
on Oct 26, 2026
Scheduled maintenance to upgrade Exalate Classic v5.37.6 begins in 60 minutes, affecting Zendesk, Azure DevOps, and GitHub integrations.
Scheduled For
Oct 26, 2026, 11:00 AM UTC
Scheduled
on Oct 23, 2026
Scheduled maintenance to upgrade Exalate Classic v5.37.6 is upcoming, affecting Zendesk, Azure DevOps, and GitHub integrations.
Scheduled For
Oct 26, 2026, 11:00 AM UTC
Exalate Cloud infrastructure migration maintenance
Completed
Affected Components
Completed
on Oct 23, 2026
The scheduled infrastructure maintenance for Exalate Cloud has been completed.
Under Maintenance
on Oct 23, 2026
Scheduled maintenance to migrate Exalate Cloud nodes to upgraded infrastructure is now in progress, with brief node restarts and automatic synchronization resumption.
Scheduled For
Oct 23, 2026, 1:00 AM UTC
Scheduled
on Oct 23, 2026
Scheduled maintenance to migrate Exalate Cloud nodes to upgraded infrastructure begins in 60 minutes, with brief node restarts and automatic synchronization resumption.
Scheduled For
Oct 23, 2026, 1:00 AM UTC
Scheduled
on Oct 22, 2026
Scheduled maintenance will migrate Exalate Cloud nodes to upgraded infrastructure, with brief node restarts and automatic synchronization resumption.
Scheduled For
Oct 23, 2026, 1:00 AM UTC
Exalate Classic HotFix 5.37.5 maintenance
Completed
Affected Components
Completed
on Oct 7, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.5 on the Jira Cloud synchronisation node has been completed.
Under Maintenance
on Oct 7, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.5 on the Jira Cloud synchronisation node is currently in progress.
Scheduled
on Oct 7, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.5 on the Jira Cloud synchronisation node begins in 60 minutes.
Scheduled For
Oct 7, 2026, 10:00 AM UTC
Scheduled
on Oct 6, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.5 affecting the Jira Cloud synchronisation node begins October 7 at 12:00 CEST.
Scheduled For
Oct 7, 2026, 10:00 AM UTC
Scheduled maintenance for Exalate Classic
Completed
Affected Components
Completed
on Sep 24, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.4 is complete, affecting the Jira Cloud synchronisation node.
Under Maintenance
on Sep 24, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.4 is currently in progress, affecting the Jira Cloud synchronisation node.
Scheduled
on Sep 24, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.4 begins in 60 minutes, affecting the Jira Cloud synchronisation node.
Scheduled For
Sep 24, 2026, 10:00 AM UTC
Scheduled
on Sep 23, 2026
Scheduled maintenance for Exalate Classic HotFix 5.37.4 affecting the Jira Cloud synchronisation node on 24 September 2026.
Scheduled For
Sep 24, 2026, 10:00 AM UTC
Atlassian incident affecting Jira connections
Resolved
Affected Components
Resolved
on Aug 27, 2026
Atlassian incident resolved; all systems back to normal and synchronization working as expected.
Monitoring
on Aug 27, 2026
Atlassian has put a fix in place for the active incident, and synchronization should be back to normal.
Investigating
on Aug 27, 2026
Atlassian is investigating an active incident that may affect Jira connections and Exalate synchronization.
Exalate Classic v5.37.0 Maintenance in Progress
Completed
Affected Components
Completed
on Aug 26, 2026
Scheduled maintenance for Exalate Classic v5.37.0 is in progress, affecting Jira Cloud - Synchronisation node.
Scheduled
on Aug 26, 2026
Scheduled maintenance for Exalate Classic v5.37.0 is in progress, affecting Jira Cloud - Synchronisation node.
Scheduled
on Aug 26, 2026
Maintenance for Exalate Classic v5.37.0 will begin as scheduled in 60 minutes, affecting Jira Cloud - Synchronisation node.
Scheduled For
Aug 26, 2026, 10:00 AM UTC
Scheduled
on Aug 25, 2026
Scheduled maintenance for Exalate Classic v5.37.0 is upcoming, affecting Jira Cloud - Synchronisation node.
Scheduled For
Aug 26, 2026, 10:00 AM UTC
Scheduled Maintenance for Exalate Classic v5.37.0
Completed
Affected Components
Completed
on Aug 25, 2026
The scheduled maintenance for Exalate Classic v5.37.0 has been completed.
Scheduled
on Aug 25, 2026
Scheduled maintenance for Exalate Classic v5.37.0 is currently in progress, affecting multiple components.
Scheduled
on Aug 25, 2026
Maintenance for Exalate Classic v5.37.0 will begin as scheduled in 60 minutes, affecting multiple components.
Scheduled For
Aug 25, 2026, 10:00 AM UTC
Scheduled
on Aug 24, 2026
Scheduled maintenance for Exalate Classic v5.37.0 will occur on August 25, 2026, affecting multiple components.
Scheduled For
Aug 25, 2026, 10:00 AM UTC
Exalate Classic v5.37.0 Upgrade Maintenance Completed
Completed
Affected Components
Completed
on Aug 24, 2026
The scheduled maintenance to upgrade Exalate Classic v5.37.0 has been completed.
Exalate Classic Upgrade Maintenance
Scheduled
Affected Components
Scheduled
on Aug 24, 2026
Scheduled maintenance to upgrade Exalate Classic v5.37.0 is in progress, affecting multiple components.
Scheduled For
Aug 24, 2026, 11:00 AM UTC
Scheduled
on Aug 24, 2026
Maintenance for upgrading Exalate Classic v5.37.0 will begin as scheduled in 60 minutes.
Scheduled For
Aug 24, 2026, 11:00 AM UTC
Scheduled
on Aug 21, 2026
Exalate Classic v5.37.0 upgrade scheduled for August 24, 2026, with improvements and bug fixes.
Scheduled For
Aug 24, 2026, 11:00 AM UTC
Exalate Maintenance - Upgrade to 4.3.0
Completed
Affected Components
Completed
on Aug 13, 2026
The scheduled maintenance to upgrade Exalate for New Exalate to version 4.3.0 has been completed.
Scheduled
on Aug 13, 2026
Scheduled maintenance is currently in progress to upgrade Exalate for New Exalate to version 4.3.0.
Scheduled
on Aug 13, 2026
Maintenance will begin as scheduled in 60 minutes to upgrade Exalate for New Exalate to version 4.3.0.
Scheduled For
Aug 13, 2026, 11:00 AM UTC
Scheduled
on Aug 12, 2026
Scheduled maintenance will upgrade Exalate for New Exalate to version 4.3.0, with performance improvements and fixes.
Scheduled For
Aug 13, 2026, 11:00 AM UTC to Aug 13, 2026, 12:00 PM UTC
Exalate Maintenance for Zendesk Nodes
Completed
Affected Components
Completed
on Aug 6, 2026
The scheduled maintenance to re-deploy Zendesk nodes and add environment variables has been completed.
Scheduled
on Aug 6, 2026
Maintenance to re-deploy Zendesk nodes and add environment variables is in progress.
Scheduled
on Aug 6, 2026
Maintenance to re-deploy Zendesk nodes and add environment variables will begin as scheduled in 60 minutes.
Scheduled For
Aug 6, 2026, 10:00 AM UTC
Scheduled
on Aug 5, 2026
Scheduled maintenance to re-deploy Zendesk nodes and add environment variables, starting August 6, 2026 at 12:00 CEST.
Scheduled For
Aug 6, 2026, 10:00 AM UTC