Identified
Last updated: October 7, 2026 at 05:36 PM UTC
Automatically closed — no further updates were published for this incident.
Gray screen when opening E-commerce mobile app
Affected Components
E-commerce mobile app
Updates
Identified
October 7, 2026 at 05:36 PM UTC
The team has identified the cause of the gray screen issue and is working on pushing a fix.
Investigating
October 7, 2026 at 04:56 PM UTC
We are investigating reports of a gray screen appearing when customers open the E-commerce mobile app.