Incident History for Dutchie
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 3 loadedDutchie POS Back Office and Register Errors
Resolved
Affected Components
Resolved
on Oct 23, 2026
Cloudflare has resolved the issue and all Dutchie POS systems are operating normally.
Monitoring
on Oct 23, 2026
Dutchie POS components show nominal performance as monitoring continues with Cloudflare toward full resolution.
Monitoring
on Oct 23, 2026
Dutchie POS components are seeing signs of recovery from a major Cloudflare infrastructure failure, and monitoring continues.
Investigating
on Oct 23, 2026
Some merchants are experiencing intermittent errors across Dutchie POS components, and the team is currently investigating.
Gray screen when opening E-commerce mobile app
Identified
Affected Components
Identified
on Oct 7, 2026
The team has identified the cause of the gray screen issue and is working on pushing a fix.
Investigating
on Oct 7, 2026
We are investigating reports of a gray screen appearing when customers open the E-commerce mobile app.
Checkout Disruption in BioTrack New Mexico
Monitoring
Affected Components
Monitoring
on Aug 6, 2026
We are no longer seeing errors on checkout for Biotrack NM and are monitoring closely.
Monitoring
on Aug 6, 2026
We are no longer seeing checkout errors for BioTrack NM and are monitoring closely.
Monitoring
on Aug 6, 2026
We are investigating checkout failures for New Mexico BioTrack users and are in contact with BioTrack for resolution.