Resolved

Last updated: September 22, 2026 at 02:39 PM UTC

Intermittent card creation failures

Affected Components

API - Card Payments (api.duffel.cards)Card Creation

Updates

Resolved

September 22, 2026 at 02:39 PM UTC

Card creation failures are resolved and the Card Payments API is operational.

Monitoring

September 21, 2026 at 03:27 PM UTC

Card creation operates normally after mitigation; no further errors observed and production traffic monitoring continues.

Monitoring

September 21, 2026 at 01:46 PM UTC

Card creation requests are processing successfully again after intermittent failures; monitoring continues while improvements are prepared.

Investigating

September 21, 2026 at 01:08 PM UTC

We are investigating intermittent card creation failures; most requests succeed but a small number may return errors.