Resolved

Last updated: August 4, 2026 at 06:10 PM UTC

Elevated Batch and Streaming STT Error Rates

Affected Components

Deepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming API

Updates

Resolved

August 4, 2026 at 06:10 PM UTC

The incident has been resolved.

Monitoring

August 4, 2026 at 03:28 PM UTC

An ISP network failure caused degraded STT performance, but traffic has been rerouted and services recovered. Monitoring continues.

Investigating

August 4, 2026 at 03:11 PM UTC

Deepgram is investigating elevated error rates for batch and streaming STT requests, causing degraded performance.