Resolved
Last updated: September 21, 2026 at 08:53 AM UTC
CAD Payment Failures and Processing Delays
Affected Components
Payments
Updates
Resolved
September 21, 2026 at 08:53 AM UTC
A postmortem has been published for the CAD payment failures and processing delays incident affecting Payments.
Resolved
September 17, 2026 at 10:11 AM UTC
CAD payment processing has remained stable since 14 September, and the incident is now considered resolved.
Monitoring
September 16, 2026 at 10:38 AM UTC
No further CAD payment failures observed since 14 September; processing stable while root cause investigation continues with banking partner.
Investigating
September 14, 2026 at 04:09 PM UTC
We are investigating CAD payment failures and processing delays affecting some customers through one banking partner.