Resolved

Last updated: October 30, 2026 at 02:12 AM UTC

Latency on JP SL1 PRD

Affected Components

JP SL1 (AWS) - Message QueuingJP SL1 (AWS) - Response Time

Updates

Resolved

October 30, 2026 at 02:12 AM UTC

Latency on JP SL1 PRD has been resolved after causing slow performance and intermittent errors from 18:13 to 18:55 PDT.

Monitoring

October 30, 2026 at 01:57 AM UTC

Latency on JP SL1 has subsided and services are being monitored to confirm a return to normal.

Investigating

October 30, 2026 at 01:41 AM UTC

JP SL1 is experiencing system latency, not queue processing delays, and clients may see slow or failed page access while the team works to resolve it.

Investigating

October 30, 2026 at 01:24 AM UTC

JP SL1 is experiencing delays processing background and queued tasks, including email and LAT processing; the issue is under investigation.