Resolved
Last updated: October 20, 2026 at 10:28 AM UTC
Insights Dashboard failing to load
Affected Components
Ninetailed (Personalization) - Insights API
Updates
Resolved
October 20, 2026 at 10:28 AM UTC
The Insights Dashboard loading incident affecting the Ninetailed Insights API has been resolved.
Resolved
October 20, 2026 at 09:53 AM UTC
The upstream provider issue is resolved and the Insights API and Dashboard are back to normal operation, with monitoring ongoing.
Investigating
October 20, 2026 at 08:57 AM UTC
Contentful is investigating the Insights Dashboard failing to load, caused by degrading performance at its upstream data provider.
Investigating
October 20, 2026 at 07:22 AM UTC
Contentful is investigating an issue where the Insights Dashboard fails to load for customers.