Monitoring

Last updated: October 15, 2026 at 08:01 PM UTC

Automatically closed — no further updates were published for this incident.

Chat and ticketing system unavailable

Affected Components

Dublin CloudDusseldorf CloudFrankfurt CloudGeneva CloudZürich Cloud

Updates

Monitoring

October 15, 2026 at 08:01 PM UTC

Chat is available again, but ticketing remains down as tickets cannot be opened from the WebApp.

Investigating

October 15, 2026 at 03:34 PM UTC

CloudSigma's chat and ticketing system is currently unavailable; support remains reachable by email while the issue is being resolved.