Incident History for CloudSigma
A complete log of all past incidents, outages, and scheduled maintenance.
Filter by status
applies to the 15 loadedPerth Cloud network maintenance completed
Completed
Affected Components
Completed
on Oct 28, 2026
Scheduled network maintenance in the Perth cloud was successfully completed with no interruption or degraded performance observed.
Perth API server maintenance completed
Completed
Affected Components
Completed
on Oct 27, 2026
Scheduled API server maintenance in Perth is complete; API calls were unavailable for about five minutes and the web interface briefly interrupted.
Frankfurt web app unavailable during API maintenance
Resolved
Affected Components
Resolved
on Oct 21, 2026
The Frankfurt web app issue is resolved, linked to ongoing API Server maintenance; further updates will follow when maintenance completes.
MNL2 storage cluster maintenance extended
Under Maintenance
Affected Components
Under Maintenance
on Oct 20, 2026
Storage cluster maintenance in Manila 2 has been extended by two hours, with no service impact expected beyond slightly increased I/O operations.
Emergency API server maintenance in Geneva Cloud
Completed
Affected Components
Completed
on Oct 20, 2026
ISP network maintenance in Geneva and Frankfurt is complete, with no impact expected on running services.
Emergency API server maintenance in Geneva Cloud
Under Maintenance
Affected Components
Under Maintenance
on Oct 19, 2026
Emergency API server maintenance in Geneva Cloud is now in progress and updates will follow as necessary.
Scheduled For
Oct 19, 2026, 7:00 PM UTC
Scheduled
on Oct 19, 2026
Emergency API server maintenance in Geneva Cloud begins in 60 minutes, starting October 19 at 19:00 UTC.
Scheduled For
Oct 19, 2026, 7:00 PM UTC
Chat and ticketing system unavailable
Resolved
Affected Components
Resolved
on Oct 16, 2026
WebVNC access in Johor Bahru Cloud has been restored after the issue was resolved.
Chat and ticketing system unavailable
Monitoring
Affected Components
Monitoring
on Oct 15, 2026
Chat is available again, but ticketing remains down as tickets cannot be opened from the WebApp.
Investigating
on Oct 15, 2026
CloudSigma's chat and ticketing system is currently unavailable; support remains reachable by email while the issue is being resolved.
Storage cluster maintenance in Washington DC
Scheduled
Affected Components
Scheduled
on Oct 13, 2026
Scheduled storage cluster maintenance in Washington DC on October 20, with no service impact expected beyond slightly increased I/O operations.
Scheduled For
Oct 20, 2026, 7:00 AM UTC
Manila 2 Cloud hosts unavailable due to power outage
Identified
Affected Components
Identified
on Oct 10, 2026
CloudSigma has identified the root cause of Manila 2 Cloud host unavailability as a power outage; on-site team is working to restore power.
Storage cluster maintenance in Dusseldorf
Scheduled
Affected Components
Scheduled
on Oct 6, 2026
Scheduled storage cluster maintenance in Dusseldorf on October 7, with no service impact expected beyond slightly increased I/O operations.
Scheduled For
Oct 7, 2026, 7:00 AM UTC
API Server Maintenance (URL change)
Under Maintenance
Affected Components
Under Maintenance
on Sep 19, 2026
Scheduled API server maintenance for Zürich and Geneva Cloud is now in progress.
Scheduled For
Sep 19, 2026, 11:00 AM UTC
Scheduled
on Sep 19, 2026
Scheduled API server maintenance for Zürich and Geneva Cloud begins in 60 minutes at 11:00 UTC.
Scheduled For
Sep 19, 2026, 11:00 AM UTC
Emergency API server maintenance in Tokyo Cloud
Under Maintenance
Affected Components
Under Maintenance
on Sep 15, 2026
Emergency API server maintenance for Tokyo Cloud is currently in progress.
Scheduled
on Sep 15, 2026
Emergency API server maintenance for Tokyo Cloud begins as scheduled in 60 minutes.
Scheduled For
Sep 15, 2026, 11:00 AM UTC
Perth Cloud storage cluster maintenance
Scheduled
Affected Components
Scheduled
on Sep 15, 2026
Scheduled storage cluster maintenance for Perth Cloud begins in 60 minutes.
Scheduled For
Sep 15, 2026, 7:00 AM UTC
Perth Cloud storage cluster maintenance
Scheduled
Affected Components
Scheduled
on Sep 13, 2026
Scheduled storage cluster maintenance for Perth Cloud begins in 60 minutes at 12:00 UTC.
Scheduled For
Sep 13, 2026, 12:00 PM UTC