Resolved

Last updated: October 21, 2026 at 03:51 PM UTC

Identity verification delays and errors

Affected Components

Candidate Portal

Updates

Resolved

October 21, 2026 at 03:51 PM UTC

The identity verification delays and errors incident affecting the Candidate Portal has been resolved.

Monitoring

October 15, 2026 at 11:18 PM UTC

Monitoring continues for identity verification delays and errors affecting the Candidate Portal due to a third-party provider outage.

Monitoring

October 15, 2026 at 11:08 PM UTC

Candidates may be unable to complete identity verification due to an outage at a third-party provider; monitoring continues.