Incident History for Checkr
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedBullhorn integration service disruption
Monitoring
Affected Components
Monitoring
on Oct 27, 2026
A fix has been implemented and the Bullhorn integration is working normally for most customers while monitoring continues.
Investigating
on Oct 21, 2026
We are working with Bullhorn as they work to restore their services, and the Bullhorn integration remains disrupted.
Investigating
on Oct 21, 2026
We are investigating the Bullhorn integration service disruption and will provide updates as more information becomes available.
Monitoring
on Oct 20, 2026
A fix has been implemented for the Bullhorn integration service disruption and we are monitoring the results.
... and 1 more update(s). Click to view the full timeline.
Identity verification delays and errors
Resolved
Affected Components
Resolved
on Oct 21, 2026
The identity verification delays and errors incident affecting the Candidate Portal has been resolved.
Monitoring
on Oct 15, 2026
Monitoring continues for identity verification delays and errors affecting the Candidate Portal due to a third-party provider outage.
Monitoring
on Oct 15, 2026
Candidates may be unable to complete identity verification due to an outage at a third-party provider; monitoring continues.
Degraded API Performance Resolved
Resolved
Affected Components
Resolved
on Oct 2, 2026
The degraded API performance incident affecting API and integrations has been resolved.
Investigating
on Sep 29, 2026
We are continuing to investigate degraded API performance affecting the API and multiple integrations.
Investigating
on Sep 29, 2026
We are investigating degraded API performance affecting the API and multiple integrations.
Monitoring
on Sep 28, 2026
A fix has been implemented for degraded API performance and we are monitoring the results.
... and 1 more update(s). Click to view the full timeline.
Delays in PDF generation for some reports
Resolved
Affected Components
Resolved
on Sep 23, 2026
The incident affecting PDF generation delays for a small subset of reports has been resolved.
Investigating
on Sep 22, 2026
We are investigating increased delays in PDF generation affecting a small subset of reports.
PACER Court maintenance completed
Completed
Affected Components
Completed
on Sep 20, 2026
Scheduled PACER Court maintenance affecting the Data Source component has been completed.
PACER Court Maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Sep 19, 2026
Scheduled maintenance for the PACER Data Source is currently in progress; updates will follow as necessary.
Scheduled For
Sep 19, 2026, 12:00 AM UTC
Scheduled
on Sep 18, 2026
Scheduled maintenance for the Data Source component will begin in 60 minutes.
Scheduled For
Sep 19, 2026, 12:00 AM UTC
Scheduled
on Sep 16, 2026
PACER Court Maintenance is scheduled for September 19, 2026, affecting the Data Source component.
Scheduled For
Sep 19, 2026, 12:00 AM UTC
Intermittent issues preventing Canadian candidates from completing application
Resolved
Affected Components
Resolved
on Sep 17, 2026
The incident preventing Canadian candidates from completing applications on the Apply page has been resolved.
Identified
on Sep 17, 2026
The issue preventing Canadian candidates from completing applications on the Apply page has been identified and a fix is being implemented.
Investigating
on Sep 17, 2026
We are investigating intermittent issues preventing Canadian candidates from completing their applications on the Apply page.
ID verification screening completion errors resolved
Resolved
Affected Components
Resolved
on Sep 16, 2026
A third-party provider issue affecting identity verification has been addressed and normal processing has resumed.
Investigating
on Sep 15, 2026
We are investigating completion errors affecting ID verification screenings on the Apply page and Candidate Portal.
Federal Criminal Search Delays During Vendor Maintenance
Completed
Affected Components
Completed
on Sep 13, 2026
Scheduled vendor maintenance is complete, resolving delays in federal criminal search completion across affected components.
Under Maintenance
on Sep 13, 2026
Scheduled vendor maintenance is in progress, causing delays in the completion of federal criminal searches across affected components.
Federal Criminal Search Delays During Vendor Maintenance
Scheduled
Affected Components
Scheduled
on Sep 13, 2026
Scheduled vendor maintenance will begin in 60 minutes, causing delays in federal criminal search completion.
Scheduled For
Sep 13, 2026, 10:55 AM UTC
Scheduled
on Sep 11, 2026
Scheduled vendor maintenance on September 13 may delay completion of federal criminal searches across Checkr services.
Scheduled For
Sep 13, 2026, 10:55 AM UTC
Federal Criminal Search Maintenance Completed
Completed
Affected Components
Completed
on Aug 23, 2026
The scheduled maintenance for federal criminal searches has been completed.
Federal Criminal Search Delays During Vendor Maintenance
Scheduled
Affected Components
Scheduled
on Aug 23, 2026
Scheduled maintenance is in progress, causing delays in federal criminal searches. Updates will be provided as necessary.
Scheduled For
Aug 23, 2026, 11:00 AM UTC
Scheduled
on Aug 23, 2026
Maintenance will begin as scheduled in 60 minutes, causing delays in federal criminal searches.
Scheduled For
Aug 23, 2026, 11:00 AM UTC
Scheduled
on Aug 19, 2026
Scheduled maintenance will delay completion of Federal Criminal searches starting August 23, 2026 at 11:00 UTC.
Scheduled For
Aug 23, 2026, 11:00 AM UTC
Elevated turnaround times for Federal Criminal Searches
Resolved
Affected Components
Resolved
on Aug 16, 2026
The maintenance window has ended and normal search operations have resumed for Federal Criminal Searches.
Monitoring
on Aug 16, 2026
We are continuing to monitor elevated turnaround times for Federal Criminal Searches due to scheduled PACER maintenance; delays may continue as processing catches up.
Monitoring
on Aug 16, 2026
Monitoring elevated turnaround times for Federal Criminal Searches due to scheduled PACER maintenance; delays may continue as processing catches up.
Scheduled For
Aug 16, 2026, 5:00 AM UTC to Aug 16, 2026, 4:00 PM UTC
Investigating
on Aug 16, 2026
Checkr is investigating elevated turnaround times for Federal Criminal Searches affecting the Data Source component.
Increased failure rate loading reports in the Dashboard
Resolved
Affected Components
Resolved
on Aug 13, 2026
The incident causing increased failure rate loading reports in the Dashboard has been resolved.
Monitoring
on Aug 12, 2026
A fix has been implemented for the increased failure rate when accessing reports via the dashboard, and we are monitoring the results.
Apply flow failures preventing candidate submissions
Resolved
Affected Components
Resolved
on Aug 10, 2026
The incident causing failures preventing candidates from submitting the apply flow has been resolved.
Monitoring
on Aug 10, 2026
A fix has been implemented and we are monitoring the results for the increase in failures preventing candidates from submitting the apply flow.
Investigating
on Aug 10, 2026
Checkr is investigating an increase in failures preventing candidates from submitting the apply flow.