Resolved

Last updated: October 28, 2026 at 11:49 PM UTC

Increased latency and error rates in REST API

Affected Components

Agent APIREST API - REST API

Updates

Resolved

October 28, 2026 at 11:49 PM UTC

The incident is resolved; a database failover caused most impact for a single customer, and the cause is being investigated.

Monitoring

October 28, 2026 at 11:18 PM UTC

Increased latency and error rates affected REST and GraphQL for some customers; platform is stable and root cause is being investigated.