Resolved
Last updated: August 19, 2026 at 10:35 AM UTC
Elevated Declines for Banco BANCOPPEL
Affected Components
Core Services - Autorización (Hefesto)Core Services - Procesador de Autorizaciones (PROSA)
Updates
Resolved
August 19, 2026 at 10:35 AM UTC
Incident resolved; monitoring showed transactional stability and monitors are stable, so the case is closed.
Identified
August 19, 2026 at 06:44 AM UTC
Elevated declines for Banco BANCOPPEL due to maintenance window; case escalated to PROSA, monitoring continues.