Resolved
Last updated: September 13, 2026 at 09:16 AM UTC
Elevated HSBC issuer declines
Affected Components
Core Services - Autorización (Hefesto)Core Services - Procesador de Autorizaciones (PROSA)
Updates
Resolved
September 13, 2026 at 09:16 AM UTC
HSBC issuer declines incident resolved after monitoring showed stability; related intermittency monitors are stable and the case is closed.
Monitoring
September 13, 2026 at 07:42 AM UTC
Unusual increase in HSBC-related transaction declines; PROSA reports the issuer is in a maintenance window, and monitoring continues until it ends.