Resolved
Last updated: August 29, 2026 at 07:16 AM UTC
Elevated decline rate from BBVA issuer
Affected Components
Core Services - Autorización (Hefesto)Core Services - Procesador de Autorizaciones (PROSA)
Updates
Resolved
August 29, 2026 at 07:16 AM UTC
Incident resolved. Monitoring shows stability for BBVA issuer; PROSA confirms service normalized since 00:54 a.m. and monitors are stable, closing the case.
Identified
August 29, 2026 at 06:54 AM UTC
Identified unusual transaction rejections for BBVA issuer, mostly due to causal 06; PROSA reports intermittent services and is validating.
Investigating
August 29, 2026 at 06:47 AM UTC
Investigating an unusual increase in transaction rejections associated with BBVA issuer; case escalated to PROSA for validation.