Resolved

Last updated: October 7, 2026 at 07:28 AM UTC

Elevated declines for BANCOPPEL issuer bank

Affected Components

Core Services - Autorización (Hefesto)Core Services - Procesador de Autorizaciones (PROSA)

Updates

Resolved

October 7, 2026 at 07:28 AM UTC

Incident resolved; BANCOPPEL declines stabilized after the bank's maintenance window and monitoring confirms stability.

Identified

October 7, 2026 at 06:43 AM UTC

Elevated N0 declines for BANCOPPEL reported to PROSA; incident identified and under monitoring.