Resolved
Last updated: October 1, 2026 at 07:10 AM UTC
Elevated decline rate for Azteca issuer transactions
Affected Components
Core Services - Autorización (Hefesto)Core Services - Procesador de Autorizaciones (PROSA)
Updates
Resolved
October 1, 2026 at 07:10 AM UTC
Incident resolved; transaction stability confirmed for Banco Azteca issuer and related monitors are stable, so the case is closed.
Identified
October 1, 2026 at 06:44 AM UTC
Elevated transaction declines linked to Azteca issuer; Prosa confirms the bank is actively addressing the issue while monitoring continues.