Resolved
Last updated: August 17, 2026 at 08:16 PM UTC
VPN links down for Billpocket
Affected Components
Core Services - Autorización (Hefesto)Core Services - Conector PROSA (Hydra)Core Services - Conexión Kushki (Borneo)
Updates
Resolved
August 17, 2026 at 08:16 PM UTC
Incident resolved; secondary links in Monterrey for Billpocket are back to normal, closing the incident.
Investigating
August 17, 2026 at 06:04 PM UTC
VPN links for Billpocket are down, being escalated to provider, no transactional impact observed, monitoring.