Incident History for Amplify
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 6 loadedmCLASS Lectura student assessments disrupted
Identified
Affected Components
Identified
on Oct 1, 2026
mCLASS Lectura-only districts see disruption to online student assessment management; teacher-led assessments unaffected, but students may see assessments unassigned.
Salesforce disruption affecting Customer Support
Resolved
Affected Components
Resolved
on Sep 16, 2026
Salesforce issue resolved; all functionality fully restored and working as expected.
Monitoring
on Sep 16, 2026
Salesforce is experiencing intermittent issues, causing delays in support tools; we are monitoring the situation.
Brief Clever Login Issues
Monitoring
Affected Components
Monitoring
on Sep 11, 2026
Clever login services have been restored after a brief outage, and monitoring continues.
mCLASS Student Assessments Service Disruption
Resolved
Affected Components
Resolved
on Sep 9, 2026
The service disruption to mCLASS Student Online Assessments has been resolved.
Monitoring
on Sep 9, 2026
Service disruption to mCLASS Student Online Assessments occurred between 7:00-8:50pm ET; service restored and monitoring continues.
Customer Support Chat Issue Update
Update
Affected Components
Update
on Aug 21, 2026
Some users see relief after refreshing; issue continues for others, support remains available.
Investigating
on Aug 17, 2026
We are investigating an intermittent issue with Customer Support Chat that may prevent customers from seeing responses.
Web Form Support Tickets Error
Monitoring
Affected Components
Monitoring
on Aug 3, 2026
A fix has been implemented for errors when submitting support cases via the web portal, and monitoring is ongoing.
Investigating
on Aug 3, 2026
Investigating an issue causing errors when submitting support cases through the web portal.