Resolved

Last updated: October 28, 2026 at 10:46 AM UTC

Order API timeouts affecting stock file export

Affected Components

Order APITalend/EBMstock-file exportstock-file:exporttyrelog:stock-file:export

Updates

Resolved

October 28, 2026 at 10:46 AM UTC

The incident involving order API timeouts and the stock-file export lock has been resolved.

Monitoring

October 28, 2026 at 10:46 AM UTC

A fix has been deployed for the order API timeouts and stock-file export lock, and results are being monitored.

Investigating

October 28, 2026 at 10:46 AM UTC

New incident under investigation: order API timeouts and stock-file export lock causing possible order delays for many customers.

Scheduled For

Oct 28, 2026, 9:00 AM UTC