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Addigy is a cloud-based Apple device management platform designed for managed service providers and IT teams. It lets administrators remotely manage, secure and support macOS, iOS, iPadOS and tvOS devices from a single multi-tenant console, handling device enrollment, configuration profiles, software deployment, patching, compliance benchmarks, remote control, and monitoring. Addigy offers real-time device visibility and automation, helping MSPs scale Apple support across many clients. Organisations use Addigy to keep Apple fleets secure and productive.
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Recent User Report Trends for Addigy
Aggregated reports in the last 48 hours.
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What is Addigy's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Addigy
Recent issues reported by users from around the world.
No user reports for Addigy in the last 30 days.
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Performance Insights
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About Addigy & Technical Insights
What this service does and the technologies behind it.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain addigy.com.
Domain name active since 2011
addigy.com has been a registered domain since February 2011 — 15 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2034
The owner has kept this domain secured until February 2034.
DNS managed by Cloudflare
2 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare, Inc.
Served from professional infrastructure located in Canada.
Records last verified September 2026.
How to fix Addigy not working
Addigy is a cloud platform for managing Apple devices, including Macs, iPhones and iPads. Managed service providers and IT teams use it to enrol devices, apply configuration profiles, deploy software, patch systems and run automations from one console. Find your symptom below. Most problems come from a sign-in, a device that is offline, a policy that has not applied, or the platform itself. Check the device's status before you change a policy for many devices.
Jump to what you are seeing
Website
The Addigy website does not load for you.
- Open the page in a private window and on another network.
- Check status.addigy.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login
Sign-in to the console is refused.
- Check your two-factor device is working, and that you are using the company's console address.
- If the message says the password is wrong, reset it and check spam.
- Try a private window to rule out an old session.
Features
A feature page or a feature you need does not show, or it does not load.
- Check your plan includes the feature, and that your role can see it.
- Reload in a private window, and try another browser.
- Check status.addigy.com, and ask your account contact whether the feature is set up for your account.
Device Management
A device does not appear, does not enrol, or shows as offline.
- Check the device has a working connection, and that the agent is running.
- Check the enrolment profile was installed, and has not been removed.
- Check status.addigy.com, then restart the device once and note the time.
Automation
An automation does not run, or it runs on the wrong devices.
- Check the automation is switched on, and that its scope and device group are correct.
- Check the run history for the first error.
- Test the automation on one device before you run it across many.
Reporting
A report does not load, or it shows out-of-date data.
- Check the date range and the device group, then reload.
- Allow time for the latest device check-ins to be counted.
- If it stays out of date, check status.addigy.com and report the report name and the time.
App Management
An app does not install, does not update, or does not show in the list.
- Check the app is assigned to the right device group.
- Check the device has a working connection and enough storage.
- Check the app's own log for the first error, then retry on one device.
Free Trial
A free trial does not start, or it shows as ended early.
- Check you are signed in to the account that requested the trial.
- Check whether the trial was already used on that account.
- Contact Addigy sales or support with the account name and the time.
Still not working?
Contact your Addigy administrator, or your managed service provider, first, since they manage the tenant, policies and devices. For a platform-wide problem, contact Addigy support through the help option in the console or on the Addigy website. Have your organisation or tenant name, the device or policy name, the exact error text, and the time with your time zone. Never send passwords, tokens or personal details about device users in a support message. Live incident updates are on status.addigy.com.
Most device-management problems come from an offline device, a policy scope or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Addigy's side.
Frequently asked questions about Addigy
Is Addigy down right now?
No. Based on the latest status data on this page, Addigy (addigy.com) is up and running normally. The most recent incident, "Addigy Cloud Interface Login and Data Viewing Issues", was resolved (last update Aug 20, 2026).
What should I do if Addigy is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for addigy.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Addigy incident?
The most recent incident on record is "Addigy Cloud Interface Login and Data Viewing Issues", last updated on Aug 20, 2026. It has been resolved.
How many people reported problems with Addigy recently?
No user reports about Addigy were submitted in the last 48 hours.
How do I report a problem with Addigy?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Addigy status page?
The official status page for Addigy is status.addigy.com.
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