Incident History for Zettagrid
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedMelbourne VDC Backup and Cloud Connect maintenance
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Scheduled maintenance will pause VDC Backup and Cloud Connect services in the Melbourne zone for about 5.5 hours.
Scheduled For
Nov 4, 2026, 1:00 AM UTC to Nov 4, 2026, 6:30 AM UTC
Perth VDC Backup and Cloud Connect maintenance
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Scheduled maintenance will pause VDC Backup and Cloud Connect services in the Perth zone for about 5.5 hours.
Scheduled For
Nov 3, 2026, 1:00 AM UTC to Nov 3, 2026, 6:30 AM UTC
Darwin VDC Backup and Cloud Connect maintenance
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Scheduled maintenance will pause VDC Backup and Cloud Connect services in the Darwin zone for about 5.5 hours.
Scheduled For
Nov 2, 2026, 1:00 AM UTC to Nov 2, 2026, 6:30 AM UTC
SecondSite platform maintenance underway in Sydney zone
Completed
Affected Components
Completed
on Oct 29, 2026
The SecondSite platform maintenance in the Sydney zone is now complete after nearly two hours.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance on the SecondSite platform in the Sydney zone is now underway and expected to last two hours.
Scheduled For
Oct 29, 2026, 5:00 AM UTC to Oct 29, 2026, 7:00 AM UTC
Adelaide zone VDC backup and Cloud Connect maintenance complete
Completed
Affected Components
Completed
on Oct 29, 2026
The Adelaide zone VDC Backup and Cloud Connect maintenance is now complete after 4 hours and 30 minutes.
SecondSite Platform maintenance completed in Perth Zone
Completed
Affected Components
Completed
on Oct 29, 2026
Maintenance on the SecondSite Platform in the Perth Zone is now complete after about three hours.
Scheduled
on Oct 29, 2026
Scheduled maintenance on the SecondSite Service platform in the Sydney Zone is planned for 29 October 2026, lasting about two hours.
Scheduled For
Oct 29, 2026, 5:00 AM UTC to Oct 29, 2026, 7:00 AM UTC
Under Maintenance
on Oct 29, 2026
Scheduled SecondSite Platform maintenance in the Perth Zone is now underway and expected to last three hours.
Scheduled For
Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 4:00 AM UTC
Under Maintenance
on Oct 29, 2026
Scheduled maintenance on VDC Backup and Cloud Connect in the Adelaide Zone is now underway and expected to last about four and a half hours.
Scheduled For
Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 5:30 AM UTC
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SecondSite Platform maintenance in Sydney Zone
Completed
Affected Components
Completed
on Oct 28, 2026
Maintenance on the SecondSite platform in Sydney Zone is now complete after about three hours.
Under Maintenance
on Oct 28, 2026
Scheduled maintenance on the SecondSite platform in Sydney Zone is now underway and expected to last three hours.
Scheduled For
Oct 28, 2026, 5:00 AM UTC to Oct 28, 2026, 8:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled maintenance on the SecondSite platform in Sydney Zone may intermittently pause replication for about three hours.
Scheduled For
Oct 28, 2026, 5:00 AM UTC to Oct 28, 2026, 8:00 AM UTC
SecondSite Platform maintenance in Melbourne Zone
Completed
Affected Components
Completed
on Oct 28, 2026
Maintenance on the SecondSite platform in Melbourne Zone is now complete after about three hours.
Under Maintenance
on Oct 28, 2026
Scheduled maintenance on the SecondSite platform in Melbourne Zone is now underway and expected to last three hours.
Scheduled For
Oct 28, 2026, 1:00 AM UTC to Oct 28, 2026, 4:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled maintenance on the SecondSite platform in Melbourne Zone may intermittently pause replication for about three hours.
Scheduled For
Oct 28, 2026, 1:00 AM UTC to Oct 28, 2026, 4:00 AM UTC
Telstra Fibre/Enterprise Ethernet emergency maintenance in Melbourne
Completed
Affected Components
Completed
on Oct 27, 2026
Emergency maintenance on Telstra Fibre and Enterprise Ethernet services in Melbourne is now complete.
Under Maintenance
on Oct 27, 2026
Emergency maintenance on Telstra Fibre and Enterprise Ethernet services in Melbourne is now underway and expected to last two hours.
Scheduled For
Oct 27, 2026, 10:00 AM UTC to Oct 27, 2026, 12:00 PM UTC
Scheduled
on Oct 27, 2026
Scheduled emergency maintenance in Melbourne may briefly interrupt Telstra Fibre and Enterprise Ethernet services for 30-90 seconds.
Scheduled For
Oct 27, 2026, 10:00 AM UTC to Oct 27, 2026, 12:00 PM UTC
SecondSite Platform maintenance underway in Perth Zone
Completed
Affected Components
Completed
on Oct 27, 2026
Scheduled SecondSite Platform maintenance in the Perth Zone is complete, affecting Zerto Services and Australia - Perth.
Under Maintenance
on Oct 27, 2026
Scheduled SecondSite Platform maintenance in the Perth Zone is now underway, affecting Zerto Services, expected to last three hours.
Scheduled For
Oct 27, 2026, 5:00 AM UTC to Oct 27, 2026, 8:00 AM UTC
SecondSite platform maintenance underway in Melbourne Zone
Completed
Affected Components
Completed
on Oct 27, 2026
Scheduled SecondSite maintenance in the Melbourne Zone is complete after about three hours.
Under Maintenance
on Oct 27, 2026
Scheduled SecondSite maintenance in the Melbourne Zone is now underway and expected to last about three hours.
Scheduled For
Oct 27, 2026, 1:00 AM UTC to Oct 27, 2026, 4:00 AM UTC
Scheduled
on Oct 26, 2026
Scheduled maintenance on the SecondSite platform in Perth Zone may intermittently pause replication for about three hours.
Scheduled For
Oct 27, 2026, 5:00 AM UTC to Oct 27, 2026, 8:00 AM UTC
Scheduled
on Oct 26, 2026
Scheduled maintenance on the SecondSite platform in Melbourne Zone may intermittently pause replication for about three hours.
Scheduled For
Oct 27, 2026, 1:00 AM UTC to Oct 27, 2026, 4:00 AM UTC
Cibitung Zone MyCloud Portal and VDC Backup maintenance
Scheduled
Affected Components
Scheduled
on Oct 26, 2026
Scheduled maintenance in Cibitung Zone may briefly interrupt VDC Backup, SecondSite Portal, VM Console and MyCloud Portal; VMs remain operational.
Scheduled For
Nov 4, 2026, 1:00 AM UTC to Nov 4, 2026, 5:30 AM UTC
Adelaide Zone VDC Backup and Cloud Connect maintenance
Scheduled
Affected Components
Scheduled
on Oct 26, 2026
Scheduled maintenance will pause VDC Backup and Cloud Connect replication services in the Adelaide zone for about four and a half hours.
Scheduled For
Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 5:30 AM UTC
Melbourne Cloud Director access disruption
Resolved
Affected Components
Resolved
on Oct 23, 2026
The Melbourne Cloud Director access disruption has been resolved, and service is restored.
Monitoring
on Oct 23, 2026
Access to VM management tools has been restored and engineers will continue to monitor.
Investigating
on Oct 22, 2026
Zettagrid engineers are investigating access issues with the Melbourne Cloud Director platform; customer virtual machines remain unaffected.
Emergency network firewall maintenance in Sydney
Completed
Affected Components
Completed
on Oct 22, 2026
Emergency maintenance on Sydney core network firewalls is now complete after about three hours.
Under Maintenance
on Oct 22, 2026
Scheduled emergency maintenance on Sydney core network firewalls is now underway, expected to last three hours.
Scheduled For
Oct 22, 2026, 11:00 AM UTC to Oct 22, 2026, 2:00 PM UTC
Scheduled
on Oct 22, 2026
Scheduled emergency maintenance on Sydney core network firewalls will cause brief interruptions to management access, Veeam, and replication services.
Scheduled For
Oct 22, 2026, 11:00 AM UTC to Oct 22, 2026, 2:00 PM UTC