Incident History for Zettagrid

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 15 loaded
Melbourne VDC Backup and Cloud Connect maintenance

Scheduled

Affected Components

Australia - MelbourneVeeam Services

Scheduled

on Oct 30, 2026

Scheduled maintenance will pause VDC Backup and Cloud Connect services in the Melbourne zone for about 5.5 hours.

Scheduled For

Nov 4, 2026, 1:00 AM UTC to Nov 4, 2026, 6:30 AM UTC

Perth VDC Backup and Cloud Connect maintenance

Scheduled

Affected Components

Australia - PerthVeeam Services

Scheduled

on Oct 30, 2026

Scheduled maintenance will pause VDC Backup and Cloud Connect services in the Perth zone for about 5.5 hours.

Scheduled For

Nov 3, 2026, 1:00 AM UTC to Nov 3, 2026, 6:30 AM UTC

Darwin VDC Backup and Cloud Connect maintenance

Scheduled

Affected Components

Australia - DarwinVeeam Services

Scheduled

on Oct 30, 2026

Scheduled maintenance will pause VDC Backup and Cloud Connect services in the Darwin zone for about 5.5 hours.

Scheduled For

Nov 2, 2026, 1:00 AM UTC to Nov 2, 2026, 6:30 AM UTC

SecondSite platform maintenance underway in Sydney zone

Completed

Affected Components

Australia - SydneyZerto Services

Completed

on Oct 29, 2026

The SecondSite platform maintenance in the Sydney zone is now complete after nearly two hours.

Under Maintenance

on Oct 29, 2026

Scheduled maintenance on the SecondSite platform in the Sydney zone is now underway and expected to last two hours.

Scheduled For

Oct 29, 2026, 5:00 AM UTC to Oct 29, 2026, 7:00 AM UTC

Adelaide zone VDC backup and Cloud Connect maintenance complete

Completed

Affected Components

Australia - AdelaideVeeam Services

Completed

on Oct 29, 2026

The Adelaide zone VDC Backup and Cloud Connect maintenance is now complete after 4 hours and 30 minutes.

SecondSite Platform maintenance completed in Perth Zone

Completed

Affected Components

Australia - AdelaideAustralia - PerthAustralia - SydneyVeeam ServicesZerto Services

Completed

on Oct 29, 2026

Maintenance on the SecondSite Platform in the Perth Zone is now complete after about three hours.

Scheduled

on Oct 29, 2026

Scheduled maintenance on the SecondSite Service platform in the Sydney Zone is planned for 29 October 2026, lasting about two hours.

Scheduled For

Oct 29, 2026, 5:00 AM UTC to Oct 29, 2026, 7:00 AM UTC

Under Maintenance

on Oct 29, 2026

Scheduled SecondSite Platform maintenance in the Perth Zone is now underway and expected to last three hours.

Scheduled For

Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 4:00 AM UTC

Under Maintenance

on Oct 29, 2026

Scheduled maintenance on VDC Backup and Cloud Connect in the Adelaide Zone is now underway and expected to last about four and a half hours.

Scheduled For

Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 5:30 AM UTC

... and 1 more update(s). Click to view the full timeline.

SecondSite Platform maintenance in Sydney Zone

Completed

Affected Components

Australia - SydneyZerto Services

Completed

on Oct 28, 2026

Maintenance on the SecondSite platform in Sydney Zone is now complete after about three hours.

Under Maintenance

on Oct 28, 2026

Scheduled maintenance on the SecondSite platform in Sydney Zone is now underway and expected to last three hours.

Scheduled For

Oct 28, 2026, 5:00 AM UTC to Oct 28, 2026, 8:00 AM UTC

Scheduled

on Oct 27, 2026

Scheduled maintenance on the SecondSite platform in Sydney Zone may intermittently pause replication for about three hours.

Scheduled For

Oct 28, 2026, 5:00 AM UTC to Oct 28, 2026, 8:00 AM UTC

SecondSite Platform maintenance in Melbourne Zone

Completed

Affected Components

Australia - MelbourneZerto Services

Completed

on Oct 28, 2026

Maintenance on the SecondSite platform in Melbourne Zone is now complete after about three hours.

Under Maintenance

on Oct 28, 2026

Scheduled maintenance on the SecondSite platform in Melbourne Zone is now underway and expected to last three hours.

Scheduled For

Oct 28, 2026, 1:00 AM UTC to Oct 28, 2026, 4:00 AM UTC

Scheduled

on Oct 27, 2026

Scheduled maintenance on the SecondSite platform in Melbourne Zone may intermittently pause replication for about three hours.

Scheduled For

Oct 28, 2026, 1:00 AM UTC to Oct 28, 2026, 4:00 AM UTC

Telstra Fibre/Enterprise Ethernet emergency maintenance in Melbourne

Completed

Affected Components

Australia - MelbourneEthernet

Completed

on Oct 27, 2026

Emergency maintenance on Telstra Fibre and Enterprise Ethernet services in Melbourne is now complete.

Under Maintenance

on Oct 27, 2026

Emergency maintenance on Telstra Fibre and Enterprise Ethernet services in Melbourne is now underway and expected to last two hours.

Scheduled For

Oct 27, 2026, 10:00 AM UTC to Oct 27, 2026, 12:00 PM UTC

Scheduled

on Oct 27, 2026

Scheduled emergency maintenance in Melbourne may briefly interrupt Telstra Fibre and Enterprise Ethernet services for 30-90 seconds.

Scheduled For

Oct 27, 2026, 10:00 AM UTC to Oct 27, 2026, 12:00 PM UTC

SecondSite Platform maintenance underway in Perth Zone

Completed

Affected Components

Australia - PerthZerto Services

Completed

on Oct 27, 2026

Scheduled SecondSite Platform maintenance in the Perth Zone is complete, affecting Zerto Services and Australia - Perth.

Under Maintenance

on Oct 27, 2026

Scheduled SecondSite Platform maintenance in the Perth Zone is now underway, affecting Zerto Services, expected to last three hours.

Scheduled For

Oct 27, 2026, 5:00 AM UTC to Oct 27, 2026, 8:00 AM UTC

SecondSite platform maintenance underway in Melbourne Zone

Completed

Affected Components

Australia - MelbourneAustralia - PerthZerto Services

Completed

on Oct 27, 2026

Scheduled SecondSite maintenance in the Melbourne Zone is complete after about three hours.

Under Maintenance

on Oct 27, 2026

Scheduled SecondSite maintenance in the Melbourne Zone is now underway and expected to last about three hours.

Scheduled For

Oct 27, 2026, 1:00 AM UTC to Oct 27, 2026, 4:00 AM UTC

Scheduled

on Oct 26, 2026

Scheduled maintenance on the SecondSite platform in Perth Zone may intermittently pause replication for about three hours.

Scheduled For

Oct 27, 2026, 5:00 AM UTC to Oct 27, 2026, 8:00 AM UTC

Scheduled

on Oct 26, 2026

Scheduled maintenance on the SecondSite platform in Melbourne Zone may intermittently pause replication for about three hours.

Scheduled For

Oct 27, 2026, 1:00 AM UTC to Oct 27, 2026, 4:00 AM UTC

Cibitung Zone MyCloud Portal and VDC Backup maintenance

Scheduled

Affected Components

Indonesia - CibitungVeeam ServicesVMware Management & VMware ReplicationZerto Services

Scheduled

on Oct 26, 2026

Scheduled maintenance in Cibitung Zone may briefly interrupt VDC Backup, SecondSite Portal, VM Console and MyCloud Portal; VMs remain operational.

Scheduled For

Nov 4, 2026, 1:00 AM UTC to Nov 4, 2026, 5:30 AM UTC

Adelaide Zone VDC Backup and Cloud Connect maintenance

Scheduled

Affected Components

Australia - AdelaideVeeam Services

Scheduled

on Oct 26, 2026

Scheduled maintenance will pause VDC Backup and Cloud Connect replication services in the Adelaide zone for about four and a half hours.

Scheduled For

Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 5:30 AM UTC

Melbourne Cloud Director access disruption

Resolved

Affected Components

Australia - MelbourneComputeVMware

Resolved

on Oct 23, 2026

The Melbourne Cloud Director access disruption has been resolved, and service is restored.

Monitoring

on Oct 23, 2026

Access to VM management tools has been restored and engineers will continue to monitor.

Investigating

on Oct 22, 2026

Zettagrid engineers are investigating access issues with the Melbourne Cloud Director platform; customer virtual machines remain unaffected.

Emergency network firewall maintenance in Sydney

Completed

Affected Components

Australia - SydneyCloudStackComputeVMwareVMware Management & VMware ReplicationVeeam ServicesZerto Services

Completed

on Oct 22, 2026

Emergency maintenance on Sydney core network firewalls is now complete after about three hours.

Under Maintenance

on Oct 22, 2026

Scheduled emergency maintenance on Sydney core network firewalls is now underway, expected to last three hours.

Scheduled For

Oct 22, 2026, 11:00 AM UTC to Oct 22, 2026, 2:00 PM UTC

Scheduled

on Oct 22, 2026

Scheduled emergency maintenance on Sydney core network firewalls will cause brief interruptions to management access, Veeam, and replication services.

Scheduled For

Oct 22, 2026, 11:00 AM UTC to Oct 22, 2026, 2:00 PM UTC

    Incident History for Zettagrid