Incident History for Yardi
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 10 loadedRENTCafe Site Manager access issue under investigation
Resolved
Affected Components
Resolved
on Oct 28, 2026
The RENTCafe connection issue affecting Yardi services has been resolved.
Monitoring
on Oct 28, 2026
A fix has been implemented for RENTCafe connection issues and Yardi is monitoring the results across affected components.
Investigating
on Oct 28, 2026
Yardi continues investigating an issue affecting RENTCafe Site Manager availability across multiple components.
Investigating
on Oct 28, 2026
Some users cannot access RENTCafe Site Manager; the issue is being investigated.
Issue impacting CommercialCafe US
Resolved
Affected Components
Resolved
on Oct 13, 2026
The CommercialCafe US incident is resolved; remediation continues with third-party security providers while monitoring progress.
Investigating
on Oct 13, 2026
Yardi continues investigating an issue impacting CommercialCafe US and thanks users for their patience while troubleshooting.
Investigating
on Oct 13, 2026
Yardi continues investigating an issue impacting CommercialCafe US and thanks users for their patience while troubleshooting.
Investigating
on Oct 13, 2026
Yardi is investigating an issue impacting CommercialCafe US and apologizes for any inconvenience while working through the problem.
RentCafe Intermittent Errors
Investigating
Affected Components
Investigating
on Oct 1, 2026
Yardi is investigating an issue impacting Chat IQ - US, with intermittent errors affecting RentCafe services.
RentCafe Intermittent Errors
Investigating
Affected Components
Investigating
on Oct 1, 2026
Investigation continues into intermittent errors affecting RentCafe services across multiple components.
Investigating
on Oct 1, 2026
We are investigating an issue causing intermittent errors impacting RentCafe services.
Voyager 7s US East issue under investigation
Resolved
Affected Components
Resolved
on Sep 21, 2026
The issue impacting Voyager 7s in the US East region has been resolved.
Investigating
on Sep 21, 2026
Yardi is investigating an issue impacting Voyager 7s in the US East region.
Issue in DE2 affecting Elevate - US Central
Resolved
Affected Components
Resolved
on Sep 14, 2026
The issue impacting Elevate users in the US Central region is now resolved.
Identified
on Sep 14, 2026
Yardi continues working on a fix for the issue impacting Elevate users in the US Central region.
Identified
on Sep 14, 2026
Yardi has identified an issue impacting some Elevate users in the US Central region and is working on a fix.
Investigating
on Sep 14, 2026
Yardi is investigating an issue impacting some Elevate users in the US Central region.
... and 2 more update(s). Click to view the full timeline.
Voyager US West Incident Investigation
Resolved
Affected Components
Resolved
on Sep 9, 2026
The issue impacting Yardi services has been resolved.
Investigating
on Sep 9, 2026
Yardi Systems is investigating a new incident affecting Voyager7s in US West.
Voyager UK issue
Resolved
Affected Components
Resolved
on Aug 25, 2026
The Voyager UK issue has been resolved.
Monitoring
on Aug 25, 2026
A fix has been implemented for the Voyager UK issue and we are monitoring the results.
Investigating
on Aug 25, 2026
We are investigating an ongoing issue affecting Voyager UK.
Yardi Application Incident
Resolved
Affected Components
Resolved
on Aug 9, 2026
The Yardi application incident has been resolved.
Monitoring
on Aug 9, 2026
We are continuing to monitor the Yardi application for any further issues after the fix.
Monitoring
on Aug 9, 2026
A fix has been implemented for the Yardi application and we are monitoring the results.
Identified
on Aug 9, 2026
The issue has been identified and a fix is being implemented for the Yardi application.
... and 1 more update(s). Click to view the full timeline.
Matrix API Issue
Resolved
Affected Components
Resolved
on Aug 4, 2026
The Matrix External API issue has been resolved.
Investigating
on Aug 4, 2026
Yardi Systems is investigating an issue impacting the Matrix API.