Incident History for Workspace ONE

A complete log of all past incidents, outages, and scheduled maintenance.

Filter by status

applies to the 15 loaded

Horizon Cloud Service Next-Gen Japan emergency maintenance complete

Completed

Affected Components

Horizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - JapanHorizon Cloud Service Next-Gen - Horizon Portal - Broker - JapanHorizon Cloud Service Next-Gen - Universal Console - Japan

Completed

8 hours ago

Emergency infrastructure maintenance in the Japan Region is now complete, restoring Horizon Cloud Service Next-Gen components.

Scheduled For

Nov 1, 2026, 11:30 AM UTC

Under Maintenance

12 hours ago

Scheduled emergency infrastructure maintenance is in progress in the Japan region, and updates will follow as necessary.

Scheduled For

Nov 1, 2026, 11:30 AM UTC

Scheduled

on Oct 30, 2026

Scheduled emergency infrastructure maintenance in the Japan Region on November 1, 2026, with no end-user impact but possible intermittent admin operation failures.

Scheduled For

Nov 1, 2026, 11:30 AM UTC to Nov 1, 2026, 2:30 PM UTC

Emergency infrastructure maintenance in progress for Horizon Cloud US region

Completed

Affected Components

Horizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - United StatesHorizon Cloud Service Next-Gen - Horizon Portal - Broker - USHorizon Cloud Service Next-Gen - Universal Console - US

Completed

14 hours ago

Emergency infrastructure maintenance for Horizon Cloud Service Next-Gen in the US region is now complete.

Scheduled For

Nov 1, 2026, 6:30 AM UTC

Under Maintenance

17 hours ago

Emergency infrastructure maintenance for Horizon Cloud Service Next-Gen in the US region is currently in progress.

Scheduled For

Nov 1, 2026, 6:30 AM UTC

Workspace ONE UEM GovCloud maintenance complete

Completed

Affected Components

Workspace ONE UEM - Workspace ONE UEM - GovCloud

Completed

on Oct 31, 2026

Scheduled maintenance for Workspace ONE UEM GovCloud (Partial Region) is now complete.

Under Maintenance

on Oct 31, 2026

Scheduled maintenance for Workspace ONE UEM GovCloud is currently in progress, with updates to follow as necessary.

Scheduled For

Oct 31, 2026, 3:00 PM UTC

Scheduled

on Oct 31, 2026

Scheduled maintenance for Workspace ONE UEM GovCloud begins October 31 at 15:00 UTC, starting in 60 minutes.

Scheduled For

Oct 31, 2026, 3:00 PM UTC

Horizon Cloud Service Next-Gen US platform infrastructure upgrade

Scheduled

Affected Components

Horizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - United StatesHorizon Cloud Service Next-Gen - Horizon Portal - Broker - USHorizon Cloud Service Next-Gen - VM Hub - US

Scheduled

on Oct 31, 2026

Scheduled infrastructure upgrade in the US Region on November 7, 2026, 23:00–03:00 UTC may cause intermittent desktop and application access issues.

Scheduled For

Nov 7, 2026, 11:00 PM UTC to Nov 8, 2026, 3:00 AM UTC

Horizon Cloud Service Next-Gen Europe infrastructure upgrade

Scheduled

Affected Components

Horizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - GermanyHorizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - IrelandHorizon Cloud Service Next-Gen - Horizon Portal - Broker - IrelandHorizon Cloud Service Next-Gen - VM Hub - GermanyHorizon Cloud Service Next-Gen - VM Hub - UK

Scheduled

on Oct 31, 2026

Scheduled platform infrastructure upgrade in the Europe Region on November 6, 2026, 22:00–02:00 UTC; users may see intermittent access issues.

Scheduled For

Nov 6, 2026, 10:00 PM UTC to Nov 7, 2026, 2:00 AM UTC

Japan maintenance rescheduled to November 18

Scheduled

Affected Components

Omnissa Access - Omnissa Access - JapanWorkspace ONE Hub Services Catalog - Workspace ONE Hub Services Catalog - Japan

Scheduled

on Oct 30, 2026

Scheduled maintenance for Omnissa Access and Workspace ONE Hub Services in Japan has been moved to November 18, 2026 at 18:00 UTC.

Scheduled For

Nov 18, 2026, 6:00 PM UTC

US3 maintenance rescheduled to November 18

Scheduled

Affected Components

Omnissa Access - Omnissa Access - US3Workspace ONE Hub Services Catalog - Workspace ONE Hub Services Catalog - US3

Scheduled

on Oct 30, 2026

Scheduled maintenance for Omnissa Access and Workspace ONE Hub Services in US3 has been moved to November 18, 2026 at 06:00 UTC.

Scheduled For

Nov 18, 2026, 6:00 AM UTC

US2 maintenance rescheduled to November 18

Scheduled

Affected Components

Omnissa Access - Omnissa Access - US2Workspace ONE Hub Services Catalog - Workspace ONE Hub Services Catalog - US2

Scheduled

on Oct 30, 2026

Scheduled maintenance for Omnissa Access and Workspace ONE Hub Services in US2 has been moved to November 18, 2026 at 02:00 UTC.

Scheduled For

Nov 18, 2026, 2:00 AM UTC

US1 maintenance rescheduled to November 18

Scheduled

Affected Components

Omnissa Access - Omnissa Access - US1Workspace ONE Hub Services Catalog - Workspace ONE Hub Services Catalog - US1

Scheduled

on Oct 30, 2026

Scheduled maintenance for Omnissa Access and Workspace ONE Hub Services in the US1 region has been moved to November 18, 2026 at 04:00 UTC.

Scheduled For

Nov 18, 2026, 4:00 AM UTC

Germany maintenance rescheduled to November 17

Scheduled

Affected Components

Omnissa Access - Omnissa Access - GermanyWorkspace ONE Hub Services Catalog - Workspace ONE Hub Services Catalog - Germany

Scheduled

on Oct 30, 2026

Scheduled maintenance for Omnissa Access and Workspace ONE Hub Services in Germany has been moved from November 10 to November 17, 2026 at 21:00 UTC.

Scheduled For

Nov 17, 2026, 9:00 PM UTC

Emergency infrastructure maintenance in Europe Region

Under Maintenance

Affected Components

Horizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - United StatesHorizon Cloud Service Next-Gen - Horizon Portal - Broker - USHorizon Cloud Service Next-Gen - Universal Console - US

Under Maintenance

on Oct 30, 2026

Emergency infrastructure maintenance is underway in the US Region, with no end-user impact but possible intermittent admin operation failures.

Scheduled For

Nov 1, 2026, 6:30 AM UTC to Nov 1, 2026, 10:00 AM UTC

Scheduled

on Oct 29, 2026

Scheduled emergency infrastructure maintenance in the US Region on October 31, 2026, with no end-user impact but possible intermittent admin operation failures.

Scheduled For

Oct 31, 2026, 6:30 AM UTC to Oct 31, 2026, 10:00 AM UTC

Emergency infrastructure maintenance in Europe Region

Completed

Affected Components

Horizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - IrelandHorizon Cloud Service Next-Gen - Horizon Portal - Broker - IrelandHorizon Cloud Service Next-Gen - Universal Console - Ireland

Completed

on Oct 30, 2026

Emergency infrastructure maintenance in the Europe Region is now complete.

Scheduled For

Oct 30, 2026, 3:30 AM UTC

Scheduled

on Oct 30, 2026

Scheduled emergency infrastructure maintenance is in progress in the Europe Region, with possible intermittent admin operation failures but no end-user impact.

Scheduled For

Oct 30, 2026, 3:30 AM UTC

Scheduled

on Oct 29, 2026

Scheduled emergency infrastructure maintenance in the Europe Region on October 30, 2026, with no end-user impact but possible intermittent admin operation failures.

Scheduled For

Oct 30, 2026, 3:30 AM UTC to Oct 30, 2026, 7:00 AM UTC

Emergency infrastructure maintenance in Europe Region

Scheduled

Affected Components

Horizon Cloud Service Next-Gen - Horizon Cloud Service Next-Gen - United StatesHorizon Cloud Service Next-Gen - Universal Console - US

Scheduled

on Oct 29, 2026

Scheduled infrastructure maintenance in the US Region on November 5, 2026, with no end-user impact but possible intermittent admin operation failures.

Scheduled For

Nov 5, 2026, 6:30 AM UTC to Nov 5, 2026, 8:30 AM UTC

Omnissa Connect US infrastructure maintenance starting soon

Completed

Affected Components

Omnissa Connect - Omnissa Connect - US

Completed

on Oct 29, 2026

Scheduled maintenance for Omnissa Connect US has been completed as of 14:00 UTC on October 29, 2026.

Under Maintenance

on Oct 29, 2026

Scheduled maintenance for Omnissa Connect US is now in progress as of 12:00 UTC on October 29, 2026.

Scheduled For

Oct 29, 2026, 12:00 PM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance for Omnissa Connect US begins in 60 minutes at 12:00 UTC on October 29, 2026.

Scheduled For

Oct 29, 2026, 12:00 PM UTC

Omnissa Connect US infrastructure maintenance completed

Completed

Affected Components

Omnissa Connect - Omnissa Connect - US

Completed

on Oct 28, 2026

Scheduled infrastructure maintenance for Omnissa Connect in the United States has been completed.

Under Maintenance

on Oct 28, 2026

Scheduled infrastructure maintenance for Omnissa Connect in the United States is currently in progress, with updates to follow as necessary.

Scheduled For

Oct 28, 2026, 12:00 PM UTC

Scheduled

on Oct 28, 2026

Scheduled maintenance for Omnissa Connect in the United States begins in 60 minutes at 12:00 UTC on October 28, 2026.

Scheduled For

Oct 28, 2026, 12:00 PM UTC