Incident History for Webshipper

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 9 loaded
Webshipper API maintenance may affect print service

Completed

Affected Components

Platform Version 2 - APIPlatform Version 2 - Print

Completed

on Oct 14, 2026

The scheduled Webshipper API maintenance has been completed, and the print service is no longer affected.

Under Maintenance

on Oct 14, 2026

Scheduled maintenance on the Webshipper API is currently in progress and may affect the print service.

Scheduled

on Oct 14, 2026

Scheduled maintenance on the Webshipper API begins in 60 minutes and may affect the print service.

Scheduled For

Oct 14, 2026, 10:00 AM UTC

Scheduled

on Oct 13, 2026

Scheduled maintenance on the Webshipper API will temporarily take the print service offline on 14 October 2026.

Scheduled For

Oct 14, 2026, 10:00 AM UTC to Oct 14, 2026, 11:00 AM UTC

DSV Xpress degraded performance resolved

Resolved

Affected Components

External Carrier Status

Resolved

on Oct 14, 2026

DSV Xpress degraded performance incident has been resolved.

Webshipper API maintenance may affect Print service

Completed

Affected Components

Platform Version 2 - APIPlatform Version 2 - Print

Completed

on Sep 30, 2026

The scheduled Webshipper API maintenance has been completed, and the Print service is no longer affected.

Under Maintenance

on Sep 30, 2026

Scheduled maintenance on the Webshipper API is currently in progress and may affect the Print service.

Scheduled For

Sep 30, 2026, 10:00 AM UTC

Scheduled

on Sep 30, 2026

Scheduled maintenance on the Webshipper API begins in 60 minutes and may affect the Print service.

Scheduled For

Sep 30, 2026, 10:00 AM UTC

Scheduled

on Sep 29, 2026

Scheduled maintenance on the Webshipper API will temporarily take the print service offline on 30 September 2026.

Scheduled For

Sep 30, 2026, 10:00 AM UTC to Sep 30, 2026, 11:00 AM UTC

Carrier communication issues affecting shipment creation

Resolved

Affected Components

Other

Resolved

on Sep 21, 2026

The incident affecting carrier communication and shipment creation has been resolved.

Monitoring

on Sep 21, 2026

A fix has been implemented and we are monitoring the results.

Identified

on Sep 21, 2026

The issue has been identified and a fix is being implemented.

Investigating

on Sep 21, 2026

We are investigating carrier communication issues that may impact shipment creation in Webshipper.

Webshipper API maintenance may affect print service

Completed

Affected Components

Platform Version 2 - APIPlatform Version 2 - Print

Completed

on Sep 16, 2026

The scheduled Webshipper API maintenance has been completed, and the print service is no longer affected.

Under Maintenance

on Sep 16, 2026

Scheduled maintenance on the Webshipper API is currently in progress and may affect the print service.

Scheduled For

Sep 16, 2026, 10:00 AM UTC

Scheduled

on Sep 16, 2026

Scheduled maintenance on the Webshipper API begins in 60 minutes and may affect the print service.

Scheduled For

Sep 16, 2026, 10:00 AM UTC

Scheduled

on Sep 16, 2026

Scheduled maintenance on the Webshipper API will temporarily take the print service offline on 16 September 2026.

Scheduled For

Sep 16, 2026, 10:00 AM UTC to Sep 16, 2026, 11:00 AM UTC

Webshipper API Maintenance - Print Service May Be Affected

Completed

Affected Components

Platform Version 2 - APIPlatform Version 2 - Print

Completed

on Sep 2, 2026

Scheduled maintenance has been completed, affecting API and print services.

Monitoring

on Sep 2, 2026

Scheduled maintenance is currently in progress, potentially affecting the API and print services.

Scheduled

on Sep 2, 2026

Maintenance will begin as scheduled in 60 minutes, potentially affecting print service.

Scheduled For

Sep 2, 2026, 10:00 AM UTC to Sep 2, 2026, 11:00 AM UTC

Scheduled

on Sep 1, 2026

Scheduled maintenance for Webshipper API will occur on September 2, 2026, from 12:00 to 13:00 GMT+1, potentially affecting print service.

Scheduled For

Sep 2, 2026, 10:00 AM UTC to Sep 2, 2026, 11:00 AM UTC

Webshipper API Maintenance - Print Service May Be Affected

Completed

Affected Components

Platform Version 2 - APIPlatform Version 2 - Print

Completed

on Aug 19, 2026

The scheduled maintenance has been completed, affecting the API and print service.

Scheduled

on Aug 19, 2026

Scheduled maintenance is currently in progress, affecting the API and print service.

Scheduled

on Aug 19, 2026

Maintenance will begin as scheduled in 60 minutes, affecting the API and print service.

Scheduled For

Aug 19, 2026, 10:00 AM UTC to Aug 19, 2026, 11:00 AM UTC

Scheduled

on Aug 18, 2026

Scheduled maintenance on the Webshipper API will temporarily affect the print service on August 19, 2026, from 12:00 to 13:00 GMT+1.

Scheduled For

Aug 19, 2026, 10:00 AM UTC to Aug 19, 2026, 11:00 AM UTC

API V2 - Health is DOWN

Resolved

Affected Components

API V2 - Health

Resolved

on Aug 6, 2026

The incident affecting API V2 - Health has been resolved and service has been restored.

Monitoring

on Aug 6, 2026

An issue was identified on API V2 - Health at 17:24 UTC, causing request timeouts.

API V2 Rate Quote is Down

Resolved

Affected Components

API V2 - Rate QuoteAPI V2 Rate Quote

Resolved

on Aug 6, 2026

Incident resolved. Service restored after 1 minute. Thank you for your patience.

Monitoring

on Aug 6, 2026

An issue was identified on API V2 Rate Quote at 17:23 UTC, causing request timeouts.

    Incident History for Webshipper