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Voximplant down?
Voximplant is a cloud communications platform that provides APIs and serverless tools for building voice, video and messaging applications. Developers can create IVR systems, call centers, voice bots, conferencing and click-to-call features, writing call logic in JavaScript that runs in Voximplant's cloud. The platform integrates with speech recognition and synthesis services and large language models for conversational AI, and includes Voximplant Kit, a no-code tool for automating customer communications. Businesses use Voximplant to build scalable communication solutions.
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Recent User Report Trends for Voximplant
Aggregated reports in the last 48 hours.
What is Voximplant's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Voximplant
Recent issues reported by users from around the world.
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How to fix Voximplant not working
Voximplant is a cloud communications platform with APIs and serverless tools for voice, video and messaging applications. Developers write call logic in JavaScript that runs in the Voximplant cloud, and Voximplant Kit offers a no-code option. Find your symptom below. Most problems come from a sign-in, an API key or scenario setting, a number or route that is not set up, or the platform itself. Check the status page before you change call logic that is live.
Jump to what you are seeing
Website
The Voximplant website does not load for you.
- Open the page in a private window and on another network.
- Check status.voximplant.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Sign In
Sign-in is refused.
- Use the account that owns the application.
- If the message says the password is wrong, reset it and check spam.
- Try a private window to rule out an old session.
API
Calls to the Voximplant API fail or time out.
- Check the status code. An access error usually means the key is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the key has not been revoked and is for the right application.
- Retry with a growing delay, and check status.voximplant.com if several calls fail together.
Kit Contact Center
Kit, the no-code tool for the contact centre, does not load, or its automation does not run.
- Check the automation is switched on, and that its trigger and the number it uses are set.
- Read the first error in the automation's log.
- Check status.voximplant.com, then test one scenario with a test number before you rely on it.
Video Conferencing
A video call does not start, the picture freezes, or participants cannot join.
- Check camera and microphone permission, and that no other app is using the camera.
- Check your connection, and try fewer video streams.
- Check status.voximplant.com, then rejoin once and test with two devices.
Messaging
Messages do not send, or they arrive late.
- Check the sender is set up for messaging, and that the recipient number is in the right format.
- Check the messaging provider is working, and that its limits are not reached.
- Check status.voximplant.com, and send a test to one number first.
Predictive Dialer
The predictive dialer does not place calls, or it places them too slowly.
- Check the campaign is running, and that its list has numbers ready to dial.
- Check the number of available agents and the dialer settings, since these set the pace.
- Check status.voximplant.com. Review any call rules or consent settings your team has set before you change the pace.
Customer Support
The support page or a support request does not open, or it does not submit.
- Check your support entitlement is active.
- Try a private window and another network.
- Check status.voximplant.com, then contact support by the route in your account, with the time.
Still not working?
Contact your Voximplant administrator or developer first, since they manage applications, numbers and scenarios. For a platform-wide problem, contact Voximplant support through the help option in the account or on the Voximplant website. Have your application name, the scenario or number, the exact error text, the call or message ID, and the time with your time zone. Never send API keys, account credentials or call recordings in a support message. Live incident updates are on status.voximplant.com.
Most communications problems come from a number or route setting, a sign-in or a script change, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Voximplant's side.
Frequently asked questions about Voximplant
Is Voximplant down right now?
No. Based on the latest status data on this page, Voximplant (voximplant.com) is up and running normally. The most recent incident, "Voice service degradation in Europe", was resolved (last update Oct 29, 2026).
What should I do if Voximplant is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for voximplant.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Voximplant incident?
The most recent incident on record is "Voice service degradation in Europe", last updated on Oct 29, 2026. It has been resolved.
How do I report a problem with Voximplant?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Voximplant status page?
The official status page for Voximplant is status.voximplant.com.
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