Incident History for Viirtue

Scheduled maintenance at the New Jersey data center has been completed.

Scheduled maintenance at the New Jersey data center is now in progress, with updates to follow as necessary.

Scheduled maintenance at the New Jersey data center begins in 60 minutes; no service interruptions are expected.

Scheduled network maintenance is planned for the New Jersey data center; no service interruptions are expected.

The scheduled Zeus V44.5 upgrade maintenance has been completed across all affected Zeus components.

Scheduled maintenance for the Zeus V44.5 upgrade is currently in progress across affected Zeus components.

The emergency PHP vulnerability maintenance on Apollo servers is complete.

Emergency PHP vulnerability maintenance is now in progress on Apollo servers, with updates to follow as necessary.

Scheduled emergency PHP updates on October 21 may briefly prevent the Portal from loading, with no impact to call traffic.

The scheduled maintenance to upgrade the Zeus cluster to version 44.5 has been completed.

Scheduled maintenance to upgrade the Zeus cluster to version 44.5 is now in progress, with brief 503 responses and possible failover interruptions.

Scheduled maintenance to upgrade the Zeus cluster to version 44.5 begins in 60 minutes, with brief 503 responses and possible failover interruptions.

Scheduled maintenance will upgrade the Zeus cluster to version 44.5, with brief 503 responses and possible failover interruptions.

The scheduled maintenance in the New Jersey data center has been completed.

Scheduled maintenance in the New Jersey data center is currently in progress; updates will follow as necessary.

Scheduled network maintenance in the New Jersey data center begins in 60 minutes; no service interruptions are expected.

Viirtue engineers will perform scheduled network maintenance in the New Jersey data center; no service interruptions are expected.

Scheduled maintenance for Apollo Manager Portal and Cloud Portals has been completed.

Scheduled maintenance for the Florida and New Jersey data centers has been completed.

Scheduled maintenance at the Florida Data Center has been completed.

Scheduled maintenance is currently in progress at the Florida Data Center; updates will follow as necessary.

Scheduled maintenance for Apollo and SIP Trunk Cluster has been completed.

Scheduled maintenance for Apollo and SIP Trunk Cluster is now in progress, affecting multiple Apollo components.

Scheduled maintenance for Apollo and SIP Trunk Cluster begins in 60 minutes, affecting multiple Apollo components.

The scheduled maintenance on the Apollo API has been completed.

Scheduled maintenance is currently in progress on the Apollo API.

Maintenance will begin as scheduled in 60 minutes, affecting the Apollo API.

Viirtue will perform scheduled maintenance on the Apollo API with no anticipated service interruption.

The intermittent outage of ViiBE web portals has been resolved after removing a failed Kubernetes node and adding capacity.

We are continuing to investigate the intermittent outage of ViiBE web portals.

ViiBE portals are intermittently unreachable due to an unhealthy Kubernetes node disrupting the ingress gateway. The failing node has been identified and traffic is being moved off it.