Status as of
Viewpoint Field View
Viewpoint, now part of Trimble, is a construction software company that provides integrated solutions for contractors. Its products, such as Viewpoint Vista, Spectrum and Trimble Construction One, cover construction accounting, job costing, payroll, project management, field management, estimating, equipment management and document control. Viewpoint's cloud solutions connect office and field teams with real-time project data. General contractors and specialty contractors use Viewpoint to improve profitability and project delivery.
I have a problem with Viewpoint Field View
Select the type of problem you're facing to help us and other users.
Recent User Report Trends for Viewpoint Field View
Aggregated reports in the last 48 hours.
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User Reports for Viewpoint Field View
Recent issues reported by users from around the world.
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How to fix Viewpoint Field View not working
Viewpoint provides construction management software, including Field View for site teams. Field crews use it on mobile and desktop to record daily work, photos and reports, and the data syncs to the office. Find your symptom below. Most problems come from a sign-in, a sync that has not finished, a device or app setting, or the platform itself. Keep photos and notes on the device until they have synced.
Jump to what you are seeing
- Login Failed
- Syncing Issues
- Website Down
- Mobile App Crashing
- Report Generation Failed
- Photo Upload Failed
- Server Connection Error
Login Failed
Sign-in is refused.
- If the message says the password is wrong, reset it through the official route and check spam.
- Check you are using your company account and that it is active.
- Try a private window to rule out an old session.
Syncing Issues
Records do not sync between the device and the office.
- Check the device has a connection, and leave the app open until the sync finishes.
- Check the project is set up for that device and team.
- Check status.viewpoint.com, and keep the records on the device until the sync works.
Website Down
The Viewpoint website does not load for you.
- Open the page in a private window and on another network.
- Check status.viewpoint.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Mobile App Crashing
The mobile app closes unexpectedly, or it will not open.
- Update the app from your app store, and restart the device.
- Check there is enough free storage on the device.
- Check status.viewpoint.com, and report the device model and the time.
Report Generation Failed
A daily report or summary does not generate.
- Check the project, the date and the required fields are complete.
- Try a shorter date range to test.
- Check status.viewpoint.com, and report the report name and the time to your site supervisor.
Photo Upload Failed
Photos do not upload from the site.
- Check the connection is stable, and upload one photo at a time.
- Check the photo is in a supported format and is not too large.
- Check status.viewpoint.com, and retry once the connection is steady.
Server Connection Error
The app cannot reach the Viewpoint servers.
- Check the device's connection and the time and date settings.
- Restart the app, then the device, if it still fails.
- Check status.viewpoint.com, and report the time to your site supervisor.
Still not working?
Contact your organisation's Viewpoint administrator or your site supervisor first, since they manage projects and access. For a platform-wide problem, contact Viewpoint support through the help option in the platform or on its website. Have your organisation name, the project name, the exact error text, and the time with your time zone. Never send passwords or personal details of workers in a support message. Live incident updates are on status.viewpoint.com.
Most field-app problems come from a sync that has not finished, a connection or a device setting, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Viewpoint's side.
Frequently asked questions about Viewpoint Field View
Is Viewpoint Field View down right now?
We cannot confirm an outage for Viewpoint Field View (viewpoint.com) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.
What should I do if Viewpoint Field View is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for viewpoint.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How do I report a problem with Viewpoint Field View?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Viewpoint Field View status page?
The official status page for Viewpoint Field View is status.viewpoint.com.
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