Status as of
VictoriaMetrics
VictoriaMetrics is a company that develops a fast, cost-effective, open source time series database and monitoring solution. VictoriaMetrics is compatible with Prometheus and other monitoring protocols, offering high compression, scalability and low resource usage for storing metrics. The company also provides VictoriaLogs for log management, VictoriaTraces, a Kubernetes operator, and enterprise and managed cloud versions with support. DevOps and SRE teams use VictoriaMetrics to build scalable observability systems with lower infrastructure costs.
I have a problem with VictoriaMetrics
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Recent User Report Trends for VictoriaMetrics
Aggregated reports in the last 48 hours.
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User Reports for VictoriaMetrics
Recent issues reported by users from around the world.
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How to fix VictoriaMetrics not working
VictoriaMetrics makes an open source time series database and monitoring tools, along with a managed cloud service and support. Engineers use it to store and query metrics and logs. Find your symptom below. Most problems come from a sign-in, a metrics writer or agent, a query that is too large, or the service itself. Check the status page before you change a production query or alert.
Jump to what you are seeing
- Website Down
- Cloud Console Down
- Data Ingestion Failed
- Querying Failed
- API Down
- Documentation Unavailable
- Login Failed
Website Down
The VictoriaMetrics website does not load for you.
- Open the page in a private window and on another network.
- Check status.victoriametrics.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Cloud Console Down
The managed cloud console does not load, or it shows errors.
- Reload in a private window, and check the cluster's region is the one you expect.
- Check status.victoriametrics.com for a cloud incident.
- Your data collection may still work. Check that metrics are still arriving before you change anything.
Data Ingestion Failed
Metrics or logs are not reaching the database.
- Check the writer or agent is running, and can reach the ingestion address.
- Read the writer's error output, which usually shows the rejected field or the status code.
- Check status.victoriametrics.com, then send one test metric to confirm.
Querying Failed
Queries return no data, time out, or show an error.
- Narrow the time range and the number of series you query.
- Check the query syntax, and that the metric names exist.
- Check status.victoriametrics.com, and retry once the cluster is healthy.
API Down
Calls to the VictoriaMetrics API fail or time out.
- Check the status code. An access error usually means the token is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the token has not been revoked and is for the right cluster.
- Retry with a growing delay, and check status.victoriametrics.com if several calls fail together.
Login Failed
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account your team set up.
- Try a private window to rule out an old session.
Still not working?
Contact your team's VictoriaMetrics administrator or platform engineer first. For a platform-wide problem, contact VictoriaMetrics support through the help option on the VictoriaMetrics website or in the cloud console. Have your cluster name, the component (such as the writer or the query service), the exact error text, the version, and the time with your time zone. Never send API keys, passwords or tokens in a support message. Live incident updates are on status.victoriametrics.com.
Most monitoring-database problems come from a writer setting, a heavy query or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on VictoriaMetrics' side.
Frequently asked questions about VictoriaMetrics
Is VictoriaMetrics down right now?
We cannot confirm an outage for VictoriaMetrics (victoriametrics.com) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.
What should I do if VictoriaMetrics is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for victoriametrics.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How do I report a problem with VictoriaMetrics?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official VictoriaMetrics status page?
The official status page for VictoriaMetrics is status.victoriametrics.com.
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