Incident History for Vibes
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedVibes Platform performance issue affecting Platform UI
Resolved
Affected Components
Resolved
on Oct 30, 2026
The Vibes Text-2-Win Platform performance issue has been fully resolved and service restored.
Identified
on Oct 30, 2026
Vibes has identified a platform performance issue causing intermittent errors, affecting Text2Win Campaigns and the North America Platform UI.
Interop Emergency Carrier Maintenance Completed
Completed
Affected Components
Completed
on Oct 29, 2026
The scheduled Interop emergency carrier maintenance has been completed, affecting North America SMS SMPP, SMS HTTP, and Platform SMS.
Partial AT&T SMS and MMS message latency
Resolved
Affected Components
Resolved
on Oct 29, 2026
AT&T resolved the partial SMS and MMS latency; all queued messages have been delivered to the carrier network.
Monitoring
on Oct 29, 2026
Vibes continues to experience partial SMS and MMS latency on AT&T; new messages process successfully and queued messages are being processed.
Identified
on Oct 29, 2026
Vibes has identified partial latency in SMS and MMS delivery on AT&T, with some outbound messages delayed while queued.
Interop emergency carrier maintenance affecting SMS delivery
Under Maintenance
Affected Components
Under Maintenance
on Oct 29, 2026
Scheduled emergency maintenance by Interop is now in progress, potentially disrupting SMS connectivity and delaying message delivery in North America.
Scheduled For
Oct 29, 2026, 7:00 PM UTC
Scheduled
on Oct 29, 2026
Scheduled emergency maintenance by Interop on October 29 may periodically disrupt SMS connectivity and delay message delivery.
Scheduled For
Oct 29, 2026, 7:00 PM UTC to Oct 29, 2026, 9:00 PM UTC
10DLC maintenance starting in 60 minutes
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled Toll-Free maintenance for North America Messaging has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled Toll-Free maintenance for North America Messaging is now in progress, with updates to follow as necessary.
Scheduled For
Oct 29, 2026, 4:00 AM UTC
Scheduled
on Oct 29, 2026
Toll-Free maintenance for North America Messaging begins as scheduled in 60 minutes.
Scheduled For
Oct 29, 2026, 4:00 AM UTC
10DLC maintenance starting in 60 minutes
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled 10DLC maintenance for North America Messaging has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled 10DLC maintenance is now in progress for North America Messaging, with updates to follow as necessary.
Scheduled For
Oct 29, 2026, 2:00 AM UTC
Scheduled
on Oct 29, 2026
Scheduled 10DLC maintenance begins in 60 minutes, affecting North America Messaging.
Scheduled For
Oct 29, 2026, 2:00 AM UTC
Toll-Free Maintenance Completed
Completed
Affected Components
Completed
on Oct 28, 2026
Scheduled maintenance for North America Messaging - Toll-Free has been completed.
Toll-Free Maintenance in Progress
Under Maintenance
Affected Components
Under Maintenance
on Oct 28, 2026
Scheduled maintenance for North America Messaging - Toll-Free is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 28, 2026, 4:00 AM UTC
Scheduled
on Oct 28, 2026
Scheduled maintenance for North America Messaging - Toll-Free begins in 60 minutes on October 27 at 23:00 CDT.
Scheduled For
Oct 28, 2026, 4:00 AM UTC
Scheduled
on Oct 21, 2026
Toll-Free messaging connectivity will be periodically unavailable during scheduled carrier maintenance from October 27 to October 28, 2026.
Scheduled For
Oct 28, 2026, 4:00 AM UTC to Oct 28, 2026, 8:00 AM UTC
10DLC message latency on AT&T
Resolved
Affected Components
Resolved
on Oct 27, 2026
The 10DLC message latency on the AT&T network has been resolved and all queued messages have been delivered.
Identified
on Oct 27, 2026
Vibes has identified message delivery latency to its 10DLC partner on AT&T, with inbound and outbound messages experiencing delays.
UK carrier latency affecting SMS delivery
Resolved
Affected Components
Resolved
on Oct 22, 2026
Carrier partner resolved SMS latency on UK network; all impacted messages delivered.
Identified
on Oct 22, 2026
Carrier partner issues are causing SMS latency for UK numbers; messages are queued and updates will follow.
Scheduled Toll-Free messaging maintenance
Completed
Affected Components
Completed
on Oct 22, 2026
The scheduled Toll-Free messaging maintenance has been completed, and affected North America Messaging connectivity has been restored.
Under Maintenance
on Oct 22, 2026
Scheduled Toll-Free messaging maintenance is now in progress, with connectivity periodically unavailable during the carrier window.
Scheduled
on Oct 22, 2026
Toll-Free messaging maintenance begins in 60 minutes, with connectivity periodically unavailable during the scheduled carrier window.
Scheduled For
Oct 22, 2026, 2:30 AM UTC
Scheduled
on Oct 21, 2026
Toll-Free messaging connectivity will be periodically unavailable during scheduled carrier maintenance on October 21-22, 2026.
Scheduled For
Oct 22, 2026, 2:30 AM UTC to Oct 22, 2026, 6:30 AM UTC
10DLC maintenance starting in 60 minutes
Completed
Affected Components
Completed
on Oct 22, 2026
Scheduled 10DLC maintenance has been completed, restoring North America Messaging - 10DLC service.
Under Maintenance
on Oct 22, 2026
Scheduled 10DLC maintenance is now in progress, affecting North America Messaging - 10DLC.
Scheduled For
Oct 22, 2026, 2:00 AM UTC
Scheduled
on Oct 22, 2026
Scheduled 10DLC maintenance begins in 60 minutes, affecting North America Messaging - 10DLC.
Scheduled For
Oct 22, 2026, 2:00 AM UTC
Scheduled Toll-Free messaging maintenance
Scheduled
Affected Components
Scheduled
on Oct 21, 2026
Additional Toll-Free carrier maintenance on October 28 will periodically disrupt messaging connectivity, with messages queued and processed as the network allows.
Scheduled For
Oct 29, 2026, 4:00 AM UTC to Oct 29, 2026, 8:00 AM UTC
Carrier latency affecting SMS to France
Resolved
Affected Components
Resolved
on Oct 21, 2026
Carrier partner resolved SMS latency to French destinations; all impacted messages have been delivered.
Monitoring
on Oct 21, 2026
Carrier partners in France continue to experience SMS latency; monitoring ongoing while awaiting further information from the partner.
Identified
on Oct 21, 2026
Carrier partner issues are causing SMS latency for French numbers; messages are queued and being processed as the network allows.
Clearsky maintenance affecting North America SMS services
Completed
Affected Components
Completed
on Oct 20, 2026
The scheduled Clearsky maintenance affecting North America SMS SMPP, SMS HTTP, and Platform SMS has been completed.
Under Maintenance
on Oct 20, 2026
Scheduled Clearsky maintenance is now in progress, affecting North America SMS SMPP, SMS HTTP, and Platform SMS.
Scheduled For
Oct 20, 2026, 9:00 AM UTC
Scheduled
on Oct 20, 2026
Scheduled Clearsky maintenance begins in 60 minutes, affecting North America SMS SMPP, SMS HTTP, and Platform SMS.
Scheduled For
Oct 20, 2026, 9:00 AM UTC