Incident History for Very Good Security
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedLive EU infrastructure maintenance (part 1 of 2)
Scheduled
Affected Components
Scheduled
5 hours ago
Scheduled maintenance on Live US environment for security updates on November 4, 2026, 06:00-10:00 UTC, with backup windows November 5 and 6.
Scheduled For
Nov 4, 2026, 6:00 AM UTC to Nov 4, 2026, 10:00 AM UTC
Scheduled
7 hours ago
Scheduled maintenance on the Admin Dashboard and Echo Server in Live US on November 4, 2026, 09:00-14:00 UTC may cause brief latency.
Scheduled For
Nov 4, 2026, 9:00 AM UTC to Nov 4, 2026, 2:00 PM UTC
Scheduled
7 hours ago
Scheduled Live EU infrastructure maintenance on November 3, 2026, 18:00-23:00 UTC may cause brief latency, 5xx responses, and certificate issuance unavailability.
Scheduled For
Nov 3, 2026, 6:00 PM UTC to Nov 3, 2026, 11:00 PM UTC
Scheduled
19 hours ago
VGS will apply security updates to the Sandbox environment on November 3, 2026, with brief latency increases and temporary certificate issuance unavailability.
Scheduled For
Nov 3, 2026, 6:00 AM UTC to Nov 3, 2026, 10:00 AM UTC
Sandbox environment security update maintenance
Scheduled
Affected Components
Scheduled
on Oct 31, 2026
Scheduled security updates to the Sandbox environment on November 3, 2026, may cause brief latency increases and temporary certificate issuance unavailability.
Scheduled For
Nov 3, 2026, 6:00 AM UTC to Nov 3, 2026, 10:00 AM UTC
Scheduled
on Oct 29, 2026
Scheduled maintenance on Live EU infrastructure is planned for November 4, 2026, 18:00-23:00 UTC, with possible brief latency and 5xx responses.
Scheduled For
Nov 4, 2026, 6:00 PM UTC to Nov 4, 2026, 11:00 PM UTC
Scheduled
on Oct 29, 2026
Scheduled maintenance on Live EU infrastructure is planned for November 3, 2026, 18:00-23:00 UTC, with possible brief latency and 5xx responses.
Scheduled For
Nov 3, 2026, 6:00 PM UTC to Nov 3, 2026, 11:00 PM UTC
Live US Infrastructure Maintenance Canceled
Completed
Affected Components
Completed
on Oct 29, 2026
The planned Live US infrastructure maintenance window has been canceled because the work finished in fewer windows than expected.
Completed
on Oct 29, 2026
Scheduled maintenance affecting Admin Dashboard and Echo Server in Live US is now complete.
Live US Infrastructure Maintenance (Part 3 of 5)
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled maintenance on Live US infrastructure is complete, affecting Card Management Platform, Network Tokens, Account Updater, and other services.
Scheduled
on Oct 29, 2026
Scheduled maintenance on Live US infrastructure is starting, which may cause brief latency, 5xx responses, and certificate issuance delays.
Scheduled
on Oct 29, 2026
Scheduled maintenance on Live US infrastructure is starting, which may cause brief latency, 5xx responses, and certificate issuance delays.
Scheduled
on Oct 29, 2026
Scheduled maintenance on Live US infrastructure may cause brief latency, 5xx responses, and certificate issuance delays.
Scheduled For
Oct 30, 2026, 6:00 AM UTC to Oct 30, 2026, 10:00 AM UTC
... and 1 more update(s). Click to view the full timeline.
Live US Infrastructure Maintenance (Part 1 of 5)
Completed
Affected Components
Completed
on Oct 28, 2026
Scheduled maintenance for Live US infrastructure is complete.
Scheduled
on Oct 28, 2026
Live US infrastructure maintenance has been extended by one hour, with another update to follow once it is complete.
Scheduled
on Oct 28, 2026
Scheduled maintenance on Live US infrastructure may cause brief latency, 5xx responses, and temporary certificate issuance unavailability.
Scheduled For
Oct 29, 2026, 9:00 AM UTC to Oct 29, 2026, 2:00 PM UTC
Scheduled
on Oct 28, 2026
Scheduled maintenance on Live US infrastructure may cause brief latency, 5xx responses, and temporary certificate issuance unavailability.
Scheduled For
Oct 29, 2026, 6:00 AM UTC to Oct 29, 2026, 10:00 AM UTC
... and 4 more update(s). Click to view the full timeline.
Sandbox Infrastructure Maintenance
Completed
Affected Components
Completed
on Oct 26, 2026
Scheduled maintenance on Sandbox US infrastructure is complete.
Scheduled
on Oct 26, 2026
Scheduled maintenance on Sandbox US infrastructure is starting and may cause brief latency and certificate issuance delays.
Scheduled
on Oct 26, 2026
Scheduled maintenance on Sandbox US infrastructure on October 26, 2026 may cause brief latency and certificate issuance delays.
Scheduled For
Oct 26, 2026, 7:00 AM UTC to Oct 26, 2026, 4:00 PM UTC
Scheduled
on Oct 25, 2026
Scheduled maintenance on Sandbox US infrastructure October 26, 2026 07:00-16:00 UTC may cause brief latency and certificate issuance delays.
Scheduled For
Oct 26, 2026, 7:00 AM UTC to Oct 26, 2026, 4:00 PM UTC
... and 3 more update(s). Click to view the full timeline.
Sandbox Infrastructure Maintenance (Part 2 of 2)
Completed
Affected Components
Completed
on Oct 14, 2026
Scheduled Sandbox US maintenance is complete across multiple components.
Scheduled
on Oct 14, 2026
Scheduled Sandbox US maintenance is starting, affecting multiple components with brief latency increases and temporary certificate issuance unavailability.
Scheduled
on Oct 14, 2026
VGS will perform scheduled Sandbox infrastructure maintenance on October 14, 2026, with brief latency increases and temporary certificate issuance unavailability.
Scheduled For
Oct 14, 2026, 8:00 AM UTC to Oct 14, 2026, 3:00 PM UTC
Sandbox Infrastructure Maintenance (Part 1 of 2)
Completed
Affected Components
Completed
on Oct 13, 2026
Scheduled maintenance for Sandbox US is complete, affecting multiple components including Card Management Platform and Vault API.
Scheduled
on Oct 13, 2026
Second planned Sandbox US maintenance window is scheduled, with brief latency increases and temporary certificate issuance unavailability.
Scheduled For
Oct 14, 2026, 8:00 AM UTC to Oct 14, 2026, 3:00 PM UTC
Scheduled
on Oct 13, 2026
Scheduled Sandbox US maintenance is starting, potentially causing brief latency increases and temporary certificate issuance unavailability.
Scheduled
on Oct 13, 2026
Scheduled Sandbox maintenance on October 13, 2026 may cause brief latency increases and temporary certificate issuance unavailability.
Scheduled For
Oct 13, 2026, 8:00 AM UTC to Oct 13, 2026, 3:00 PM UTC
... and 1 more update(s). Click to view the full timeline.
Sandbox Infrastructure Maintenance (Part 2 of 2)
Scheduled
Affected Components
Scheduled
on Oct 9, 2026
VGS will perform scheduled Sandbox infrastructure maintenance on October 14, 2026, with brief latency and certificate issuance impacts; no proxy or API traffic impact.
Scheduled For
Oct 14, 2026, 8:00 AM UTC to Oct 14, 2026, 3:00 PM UTC
Scheduled
on Oct 9, 2026
VGS will perform scheduled Sandbox infrastructure maintenance on October 13, 2026, with brief latency and certificate issuance impacts; no proxy or API traffic impact.
Scheduled For
Oct 13, 2026, 8:00 AM UTC to Oct 13, 2026, 3:00 PM UTC
VGS Live US Database Maintenance
Completed
Affected Components
Completed
on Oct 8, 2026
Scheduled maintenance for the VGS Live US database is complete, affecting multiple components.
Scheduled
on Oct 8, 2026
Scheduled maintenance is starting for VGS Live US database, affecting multiple components.
VGS Live US Database Maintenance
Scheduled
Affected Components
Scheduled
on Oct 8, 2026
Scheduled maintenance on Live US will make new org, vault, user, and SSO changes unavailable, with possible latency and 5xx responses.
Scheduled For
Oct 8, 2026, 5:00 AM UTC to Oct 8, 2026, 10:00 AM UTC
Completed
on Oct 7, 2026
Scheduled maintenance on VGS Live EU is complete, affecting HTTP Proxy, SFTP Proxy, Vault API, Admin Dashboard, TCP Proxy, Collect SDK, and Show SDK.
Scheduled
on Oct 7, 2026
Scheduled maintenance on VGS Live EU is starting, affecting new org, vault, user, and SSO changes with possible latency and 5xx errors.
Scheduled
on Oct 7, 2026
Scheduled maintenance on VGS Live EU will make new org, vault, user, and SSO changes unavailable, with possible latency and 5xx errors.
Scheduled For
Oct 7, 2026, 6:00 PM UTC to Oct 7, 2026, 11:00 PM UTC
... and 1 more update(s). Click to view the full timeline.
VGS Live AP Database Maintenance
Completed
Affected Components
Completed
on Oct 6, 2026
Scheduled maintenance on VGS Live AP is complete.
Scheduled
on Oct 6, 2026
Scheduled maintenance on VGS Live EU will make new org, vault, and user creation unavailable with Dashboard read-only.
Scheduled For
Oct 7, 2026, 6:00 PM UTC to Oct 7, 2026, 11:00 PM UTC
Scheduled
on Oct 6, 2026
Scheduled maintenance on VGS Live AP is starting, making new org, vault, and user creation unavailable with Dashboard read-only.
Scheduled
on Oct 6, 2026
Scheduled maintenance on VGS Live AP will make new org, vault, and user creation unavailable, with the Dashboard read-only.
Scheduled For
Oct 6, 2026, 1:00 PM UTC to Oct 6, 2026, 6:00 PM UTC
... and 1 more update(s). Click to view the full timeline.
VGS Sandbox Database Maintenance
Completed
Affected Components
Completed
on Oct 5, 2026
Scheduled maintenance on VGS Sandbox US is complete.
Scheduled
on Oct 5, 2026
Scheduled maintenance on VGS Sandbox US is starting, making new org, vault, and user creation unavailable and the Dashboard read-only.
Scheduled
on Oct 5, 2026
Scheduled maintenance on VGS Sandbox US will make new org, vault, and user creation unavailable and the Dashboard read-only.
Scheduled For
Oct 5, 2026, 7:00 AM UTC to Oct 5, 2026, 12:00 PM UTC
Scheduled
on Oct 4, 2026
Scheduled maintenance on VGS Sandbox US will make new org, vault, and user creation unavailable and the Dashboard read-only.
Scheduled For
Oct 5, 2026, 7:00 AM UTC to Oct 5, 2026, 12:00 PM UTC
VGS Live US Database Maintenance
Completed
Affected Components
Completed
on Oct 2, 2026
Scheduled maintenance for VGS Live US is complete; services remained online with possible brief latency and 5xx responses.
Scheduled
on Oct 2, 2026
Scheduled maintenance for VGS Live US is starting; services stay online with possible brief latency and 5xx responses.
Scheduled
on Oct 2, 2026
Scheduled database maintenance for VGS Live US on October 2, 2026; services stay online with possible brief latency and 5xx responses.
Scheduled For
Oct 2, 2026, 7:00 AM UTC to Oct 2, 2026, 10:00 AM UTC
Scheduled
on Oct 1, 2026
Scheduled database maintenance for VGS Live US on October 2, 2026; services stay online with possible brief latency and 5xx responses.
Scheduled For
Oct 2, 2026, 7:00 AM UTC to Oct 2, 2026, 10:00 AM UTC
... and 1 more update(s). Click to view the full timeline.
Sandbox Infrastructure Maintenance
Completed
Affected Components
Completed
on Sep 30, 2026
Scheduled maintenance on Sandbox US affecting Platform Insights is complete.
Scheduled
on Sep 30, 2026
Scheduled maintenance is starting on Sandbox US, affecting Platform Insights; payload logging will be unavailable during this window.
Scheduled
on Sep 30, 2026
VGS will perform scheduled maintenance on the Sandbox environment, upgrading infrastructure and improving reliability; payload logging will be unavailable during this window.
Scheduled For
Sep 30, 2026, 3:30 PM UTC to Sep 30, 2026, 5:00 PM UTC