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DAT One down?

truckersedge.dat.com is the web application for TruckersEdge, DAT Freight & Analytics' load board designed for owner-operators and small trucking companies. Users log in here to search available freight loads across North America, view broker credit scores and days-to-pay information, check market rates, post trucks, and plan profitable routes. TruckersEdge also provides tools to calculate trip revenue and fuel costs. Independent truckers use it to find loads quickly and keep their trucks moving.

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Recent User Report Trends for DAT One

Aggregated reports in the last 48 hours.

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User Reports for DAT One

Recent issues reported by users from around the world.

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How to fix DAT One not working

TruckersEdge is the web load board from DAT for owner-operators and small trucking companies. Drivers and small carriers use it to search for loads, check broker payment information and market rates, and plan routes. Find your symptom below. Most problems come from a sign-in, a search filter, a map or location setting, or the platform itself. Check the status page before you commit to a load that depends on a live search.

Jump to what you are seeing

Login Failed

Sign-in is refused.

  1. If the message says the password is wrong, reset it through the official site and check spam.
  2. Check you are using the account you registered with, not an old one.
  3. Try a private window to rule out an old session.

Website Down

The TruckersEdge website does not load for you.

  1. Open the page in a private window and on another network.
  2. Check status.dat.com for an active incident.
  3. If only your network is affected, ask IT to check the firewall.

Search Not Working

A load search returns nothing, or it does not load.

  1. Widen the search area, the dates or the equipment type.
  2. Reload the page, and clear any filters that may hide results.
  3. Check status.dat.com, and report the search and the time if it fails for everyone.

Mobile App Down

The mobile app will not open, sign in, or show loads.

  1. Update the app from your app store, and restart your phone.
  2. Check your connection, and try switching between Wi-Fi and mobile data.
  3. Sign out and back in.

Loads Not Loading

Load listings do not appear, or they stay blank.

  1. Reload the list, and check your connection.
  2. Check your account subscription is active, since some listings depend on it.
  3. Check status.dat.com, and try again at a quieter time if many listings are missing.

Posting Failed

A truck posting does not save or publish.

  1. Check every required field is complete, including the location and the date available.
  2. Save the posting, then check it appears in your list before you close the page.
  3. Check status.dat.com, then post again once.

Map Issues

The map does not load, or the route does not show.

  1. Reload the page in a private window, and allow location access if the page asks.
  2. Check the addresses you entered are complete and correct.
  3. Check status.dat.com, and report the route and the time if the map stays blank.

Still not working?

Contact your DAT account contact or the support route in your account first. For a platform-wide problem, contact DAT support through the help option on the DAT website. Have your account name or carrier ID (not your password), the load or posting reference, the exact error text, and the time with your time zone. Never send passwords or bank details in a support message. Live incident updates are on status.dat.com.

Most load-board problems come from a filter, a subscription setting or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on DAT's side.

Frequently asked questions about DAT One

Is DAT One down right now?

We cannot confirm an outage for DAT One (truckersedge.dat.com) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.

What should I do if DAT One is not working for me?

First rule out your side: reload the page, try another browser or device, clear the cache and cookies for truckersedge.dat.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.

How do I report a problem with DAT One?

Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.

Where is the official DAT One status page?

The official status page for DAT One is status.dat.com.

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