Incident History for Togetherwork
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedTogetherpay production maintenance in progress
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled maintenance on Togetherpay production API components has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance is currently in progress for Togetherpay production API components, with updates to follow as necessary.
Togetherpay production maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Oct 29, 2026
Scheduled maintenance is currently in progress for Togetherpay production API components, with updates to follow as necessary.
Scheduled For
Oct 29, 2026, 6:00 AM UTC
Scheduled
on Oct 29, 2026
Scheduled maintenance for Togetherpay production API components begins in 60 minutes as planned.
Scheduled For
Oct 29, 2026, 6:00 AM UTC
Scheduled
on Oct 23, 2026
Togetherpay production environment is scheduled for maintenance on October 29 from 2:00 a.m. to 7:00 a.m. eastern.
Scheduled For
Oct 29, 2026, 6:00 AM UTC to Oct 29, 2026, 11:00 AM UTC
Togetherpay production maintenance starting in 60 minutes
Scheduled
Affected Components
Scheduled
on Oct 29, 2026
Scheduled maintenance for Togetherpay production API components begins in 60 minutes, affecting transaction processing, payment tokenization, and merchant endpoints.
Scheduled For
Oct 29, 2026, 4:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled maintenance for Togetherpay production has moved to October 29, 12:00–1:00 a.m. ET, with up to one hour of expected outage.
Scheduled For
Oct 29, 2026, 4:00 AM UTC to Oct 29, 2026, 5:00 AM UTC
Scheduled maintenance outage for Togetherpay production environment
Scheduled
Affected Components
Scheduled
on Oct 22, 2026
Togetherpay production environment will undergo security patching on October 28, causing an outage of up to one hour.
Scheduled For
Oct 28, 2026, 4:00 AM UTC to Oct 28, 2026, 5:00 AM UTC
Togetherpay web front-end unavailable due to planned outage
Resolved
Affected Components
Resolved
on Oct 22, 2026
The Togetherpay application is fully operational and the incident is resolved.
Investigating
on Oct 21, 2026
The Togetherpay web front-end is unavailable due to a planned outage; the API and payment processing remain operational, with restoration expected October 26.
Scheduled For
Oct 21, 2026, 6:06 PM UTC to Oct 26, 2026, 12:00 AM UTC
Togetherpay production maintenance completed
Completed
Affected Components
Completed
on Oct 7, 2026
Scheduled maintenance on the Togetherpay production environment has been completed.
Togetherpay production maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Oct 7, 2026
Scheduled maintenance is currently in progress for the Togetherpay production environment, affecting transaction processing, payment tokenization, merchant endpoints, and ProPay.
Scheduled For
Oct 7, 2026, 7:00 AM UTC
Scheduled
on Oct 7, 2026
Scheduled maintenance on Togetherpay production environment begins in 60 minutes, affecting transaction processing, payment tokenization, merchant endpoints, and ProPay production.
Scheduled For
Oct 7, 2026, 7:00 AM UTC
Scheduled
on Oct 5, 2026
Scheduled ProPay database maintenance on October 7 may delay morning reports by a few hours.
Scheduled For
Oct 7, 2026, 7:00 AM UTC to Oct 7, 2026, 11:30 AM UTC
Firewall changes affecting Togetherpay production
Completed
Affected Components
Completed
on Oct 1, 2026
Scheduled maintenance for firewall changes affecting Togetherpay production API components has been completed.
Under Maintenance
on Oct 1, 2026
Scheduled maintenance for firewall changes is currently in progress, affecting Togetherpay production API components.
Scheduled For
Oct 1, 2026, 5:00 AM UTC
Togetherpay production maintenance completed
Completed
Affected Components
Completed
on Sep 24, 2026
Scheduled maintenance on the Togetherpay production environment has been completed.
Togetherpay production maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Sep 24, 2026
Scheduled maintenance is currently in progress for the Togetherpay production environment, affecting transaction processing, payment tokenization, merchant endpoints, and ProPay.
Scheduled For
Sep 24, 2026, 6:00 AM UTC
Scheduled
on Sep 24, 2026
Scheduled maintenance for the Togetherpay production environment begins in 60 minutes, affecting transaction processing, payment tokenization, merchant endpoints, and ProPay.
Scheduled For
Sep 24, 2026, 6:00 AM UTC
Scheduled
on Sep 17, 2026
ProPay has scheduled maintenance for the Togetherpay production environment on September 24 from 2:00 a.m. to 7:00 a.m. Eastern.
Scheduled For
Sep 24, 2026, 6:00 AM UTC to Sep 24, 2026, 11:00 AM UTC
Togetherpay production firewall maintenance outage
Scheduled
Affected Components
Scheduled
on Sep 22, 2026
Scheduled firewall maintenance on October 1 will cause a brief Togetherpay production outage of up to 30 minutes.
Scheduled For
Oct 1, 2026, 5:00 AM UTC to Oct 1, 2026, 7:00 AM UTC
Togetherpay production maintenance starting soon
Completed
Affected Components
Completed
on Sep 17, 2026
Scheduled maintenance on the Togetherpay production environment is complete, affecting transaction processing, tokenization, file import, merchant endpoints, and ProPay.
Under Maintenance
on Sep 17, 2026
Scheduled maintenance for the Togetherpay production environment is now in progress, affecting transaction processing, tokenization, file import, merchant endpoints, and ProPay.
Scheduled
on Sep 17, 2026
Scheduled maintenance for the Togetherpay production environment begins in 60 minutes, affecting transaction processing, tokenization, file import, merchant endpoints, and ProPay.
Scheduled For
Sep 17, 2026, 9:00 AM UTC
Togetherpay Production Environment Update
Completed
Affected Components
Completed
on Sep 10, 2026
Scheduled maintenance for the Togetherpay production environment has been completed.
Under Maintenance
on Sep 10, 2026
Scheduled maintenance for the Togetherpay production environment is currently in progress, with updates to follow as necessary.
Scheduled For
Sep 10, 2026, 6:00 AM UTC
Scheduled
on Sep 10, 2026
Scheduled maintenance for Togetherpay production environment begins in 60 minutes, with no anticipated service interruption.
Scheduled For
Sep 10, 2026, 6:00 AM UTC
Scheduled
on Sep 8, 2026
Scheduled maintenance for Togetherpay production environment on September 10 from 2-3 AM EDT, with no anticipated service interruption.
Scheduled For
Sep 10, 2026, 6:00 AM UTC to Sep 10, 2026, 7:00 AM UTC
Togetherpay Production Environment Maintenance
Scheduled
Affected Components
Scheduled
on Sep 3, 2026
Scheduled maintenance will cause a 15-minute outage for Togetherpay production on September 17, 2026, between 5:00 and 5:15 a.m. EDT.
Scheduled For
Sep 17, 2026, 9:00 AM UTC to Sep 17, 2026, 9:15 AM UTC
Togetherpay Production Maintenance Update
Completed
Affected Components
Completed
on Sep 1, 2026
Scheduled maintenance for the Togetherpay production environment has been completed.
Scheduled
on Sep 1, 2026
Scheduled maintenance for the Togetherpay production environment is currently in progress, affecting multiple API components.
Scheduled
on Sep 1, 2026
Maintenance for the Togetherpay production environment will begin as scheduled in 60 minutes, affecting multiple API components.
Scheduled For
Sep 1, 2026, 5:30 AM UTC
Scheduled
on Aug 31, 2026
The maintenance window for the Togetherpay production update is shifted to 1:30-2:30 a.m. EDT on September 1, 2026.
Scheduled For
Sep 1, 2026, 5:30 AM UTC to Sep 1, 2026, 6:30 AM UTC