Incident History for Telna

Scheduled preventive IMS maintenance affecting IMSI voice and SMS services has been completed.

Scheduled preventive IMS maintenance is now in progress, affecting IMSI voice and SMS services with updates to follow.

Scheduled preventive IMS maintenance begins 30 October 2026 at 13:30 UTC, with no customer service impact expected.

The scheduled EU PS maintenance window has been completed, affecting IMSI 2, 3, 4, 7, and 8 data services in the EU.

Scheduled EU PS maintenance is currently in progress, affecting IMSI 2, 3, 4, 7, and 8 data services in the EU.

EU PS maintenance for IMSI 2, 3, 4, 7, and 8 data services begins as scheduled in 60 minutes.

Scheduled EU PS maintenance affecting IMSI 23 data services has been completed.

Scheduled EU PS maintenance is currently in progress, affecting IMSI 23 data services in the EU.

EU PS maintenance for IMSI 23 Data Services EU begins as scheduled in 60 minutes at 20:00 UTC on 29 October 2026.

Scheduled maintenance for EU PS on 29 October 2026 may cause brief interruptions, but no customer service disruption is anticipated.

Scheduled HSS maintenance (TM-1483) has been completed, affecting IMSI 2 data and voice/SMS services and IMSI 3 data services.

The scheduled APAC PS maintenance window has been completed, affecting IMSI 2, 3, 4, 7, and 8 data services APAC.

Scheduled APAC PS maintenance for TM-1497 is currently in progress, affecting IMSI 2, 3, 4, 7, and 8 data services.

Scheduled APAC PS maintenance begins in 60 minutes at 16:00 UTC, affecting IMSI 2, 3, 4, 7, and 8 data services.

The scheduled SignalingHub Platform maintenance has been completed, affecting IMSI 2 and IMSI 3 data and voice/SMS services.

Scheduled SignalingHub Platform maintenance is now in progress, affecting IMSI 2, IMSI 3, and IMSI 4 data services across NA and APAC.

Scheduled SignalingHub Platform maintenance begins at 12:00 UTC on 29 October 2026, affecting IMSI 2 and IMSI 3 services.

The scheduled Connect Platform maintenance has been completed, affecting Connect for Wholesale, Whitelist Management, Frontend, API, and Webhook components.

Scheduled Connect Platform maintenance is currently in progress, affecting wholesale, whitelist management, frontend, API, and webhook components.

Scheduled Connect Platform maintenance begins at 10:00 UTC on 29 October 2026, affecting wholesale, whitelist, frontend, API and webhook components.

Scheduled vendor maintenance on 29 October 2026 from 10:00 UTC may cause intermittent SIM provisioning errors across Connect Platform components.

The scheduled NA PS maintenance window TM-1492 has been completed.

Scheduled NA PS maintenance for TM-1492 is currently in progress, affecting IMSI 2, 3, 4, 7, and 8 data services in North America.

The scheduled APAC PS maintenance window (TM-1525) has been completed.

Scheduled APAC PS maintenance (TM-1525) is currently in progress, affecting IMSI 2, 3, 4, 10, and 14 data services APAC.

APAC PS maintenance begins in 60 minutes, affecting IMSI 2, 3, 4, 10, and 14 data services.

Scheduled NA PS maintenance begins in 60 minutes, affecting IMSI 2, 3, 4, 7, and 8 data services in North America.

The scheduled Connect Platform eSIM Cloud US upgrade maintenance has been completed.

The scheduled eSIM Cloud Platform upgrade maintenance has been completed.

Scheduled eSIM Cloud Platform upgrade maintenance is currently in progress, affecting Connect Platform components; further updates will follow.

The scheduled EU PS maintenance window has been completed, affecting IMSI 2, 3, 4, 7, and 8 data services in the EU.