Incident History for Tebra

The off-cycle Tebra Desktop app (PM) maintenance for Billing (PM) has been completed.

Scheduled maintenance for the Tebra Desktop app is currently in progress, affecting Billing (PM).

Scheduled maintenance for the Tebra Desktop app begins in 60 minutes, affecting Billing (PM) from 7:00 PM to 10:00 PM PST.

Scheduled maintenance for the Tebra Desktop app (PM) billing release on October 27 from 7 PM to 10 PM PST.

The scheduled database maintenance for Clinical (EHR) and Billing (PM) has been completed.

Scheduled database maintenance is now in progress for Clinical (EHR) and Billing (PM), with updates to follow.

Scheduled database maintenance will begin in 60 minutes, affecting Clinical (EHR) and Billing (PM).

Scheduled maintenance for Clinical (EHR) and Billing (PM) has been completed.

Scheduled maintenance for Clinical (EHR) and Billing (PM) is currently in progress.

Scheduled maintenance for Clinical (EHR) and Billing (PM) begins in 60 minutes.

The scheduled hardware maintenance for Clinical (EHR) and Billing (PM) has been completed.

Scheduled hardware maintenance for Clinical (EHR) and Billing (PM) is currently in progress.

Scheduled hardware maintenance for Clinical (EHR) and Billing (PM) begins in 60 minutes.

The scheduled emergency maintenance has been completed and all affected components are back to normal.

Emergency maintenance is in progress on the Tebra platform, with possible intermittent latency or temporary unavailability.

Emergency maintenance begins in 60 minutes, with possible intermittent latency or temporary unavailability.

Emergency maintenance is scheduled from October 2 to October 5, 2026, with possible intermittent latency or temporary unavailability.

The scheduled hardware maintenance for Clinical (EHR) and Billing (PM) has been completed.

Scheduled hardware maintenance for Clinical (EHR) and Billing (PM) is currently in progress.

Scheduled hardware maintenance for Clinical (EHR) and Billing (PM) begins in 60 minutes.

The incident affecting the Support team's phone calls has been resolved.

Tebra is investigating an issue affecting the Support team's ability to receive and manage phone calls, and is actively monitoring the situation.

The incident causing latency and errors when logging in has been resolved.

A fix has been implemented for latency and errors when logging in, and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Investigating an issue causing latency or errors when logging in to the web app.

Scheduled maintenance for the Tebra Desktop App (PM) release has been completed, affecting Billing (PM).

Scheduled maintenance for the Tebra Desktop App (PM) release is in progress, affecting Billing (PM).

Maintenance for the Tebra Desktop App (PM) release will begin as scheduled in 60 minutes, affecting Billing (PM).