Incident History for Solarvista API

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 4 loaded
Performance issues on Solarvista application services

Monitoring

Affected Components

AzureMessage ProcessingSolarvista Infrastructure ServicesSolarvista Platform ServicesWeb Applications

Monitoring

on Oct 29, 2026

System performance returned to normal levels and is being monitored closely for stability.

Identified

on Oct 29, 2026

Mitigation is being applied to the identified node causing performance issues, with improvements already seen in overall performance and message processing.

Identified

on Oct 29, 2026

High CPU on a hosting node is causing performance issues; investigation is ongoing with an update expected shortly.

Message Processing Maintenance Underway

Completed

Affected Components

Message Processing

Completed

on Sep 29, 2026

Scheduled maintenance on message processing is complete after two hours.

Under Maintenance

on Sep 29, 2026

Scheduled maintenance on message processing is underway, expected to last two hours.

Scheduled For

Sep 29, 2026, 7:00 PM UTC to Sep 29, 2026, 9:00 PM UTC

Message Processing Maintenance

Completed

Affected Components

Message ProcessingSolarvista Platform Services

Completed

on Sep 28, 2026

Scheduled maintenance on message processing is complete after two hours.

Under Maintenance

on Sep 28, 2026

Scheduled maintenance on message processing is now underway, expected to last two hours.

Scheduled For

Sep 28, 2026, 6:00 PM UTC to Sep 28, 2026, 8:00 PM UTC

Scheduled

on Sep 28, 2026

Scheduled maintenance on message processing services will cause messages and integration actions to remain queued briefly.

Scheduled For

Sep 29, 2026, 7:00 PM UTC to Sep 29, 2026, 9:00 PM UTC

Scheduled

on Sep 28, 2026

Scheduled maintenance on message processing services will cause messages and integration actions to remain queued briefly.

Scheduled For

Sep 28, 2026, 6:00 PM UTC to Sep 28, 2026, 8:00 PM UTC

Performance Issues with Solarvista Platform

Monitoring

Affected Components

AzureMessage ProcessingSolarvista Infrastructure ServicesSolarvista Platform ServicesWeb Applications

Monitoring

on Aug 3, 2026

Core issue fixed; most impacted services are working as expected.

Identified

on Aug 3, 2026

Root cause identified; resources scaled to ensure stability while remediation is completed.

Investigating

on Aug 3, 2026

We are investigating telemetry indicating performance issues with the platform and will provide an update shortly.

    Incident History for Solarvista API