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Restaurant365 is a cloud-based back-office software platform built specifically for restaurants. It combines restaurant accounting, inventory management, food costing, purchasing, scheduling, workforce management, payroll, HR, operations and business intelligence in one system that integrates with point-of-sale systems and vendors. Restaurant365 helps multi-unit operators and franchisees control costs, improve profitability, and gain real-time visibility into performance. Thousands of restaurant brands use it to run their operations more efficiently.
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Recent User Report Trends for Restaurant365
Aggregated reports in the last 48 hours.
No user reports about Restaurant365 in the last 48 hours.
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What is Restaurant365's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Restaurant365
Recent issues reported by users from around the world.
No user reports for Restaurant365 in the last 30 days.
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Public registration, DNS and certificate records UptimeCard checked independently for the domain restaurant365.com.
Secure, encrypted connection
Everything sent between visitors and this site travels encrypted.
Domain name active since 2006
restaurant365.com has been a registered domain since January 2006 — 20 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until January 2027.
DNS managed by AWS Route 53
6 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Restaurant365 not working
Restaurant365 is cloud back-office software for restaurant groups. It covers accounting, inventory, payroll and HR, workforce management and integrations with point-of-sale systems. Managers and office staff use it every day. Find your symptom below. Most problems come from a sign-in, a sales or invoice import, a mapping setting, or the platform itself. Check your records before you change or reconcile closed periods.
Jump to what you are seeing
Website
The Restaurant365 website does not load for you.
- Open the page in a private window and on another network.
- Check status.restaurant365.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account your restaurant group set up.
- Try a private window to rule out an old session.
Mobile App
The mobile app will not open, sign in, or show your information.
- Update the app from your app store, and restart your phone.
- Check your connection, and try switching between Wi-Fi and mobile data.
- Sign out and back in.
Accounting
An invoice or journal entry does not save, or it shows the wrong totals.
- Check the vendor, date, amount and tax details are complete, and that the period is open.
- Check the entry is saved, and not still in draft.
- Check status.restaurant365.com, and talk to your accountant before you change a closed period.
Inventory
Stock counts or item costs do not update.
- Check the item and its location are correct, and that the count was saved.
- Check the invoice or transfer that changed the stock has been posted.
- Check status.restaurant365.com, then reload before you adjust the stock again.
Workforce Management
Schedules or clock-ins do not show or do not save.
- Check the location and the date are set correctly for the schedule.
- Check the clock-in device has a connection, and that the punch saved.
- Check status.restaurant365.com, and ask your manager to correct the record through the usual route, noting the time.
Payroll & HR
A payroll run shows an error, or a staff record does not save.
- Read the first error in the payroll run, and the employee it names.
- Do not run payroll again until the data has been checked.
- Contact your payroll administrator with the run reference and the time.
Partner Integrations
A connected point-of-sale or delivery partner does not send sales or orders.
- Check the connection is active, and that its login has not expired.
- Check the menu and item mapping has not changed recently.
- Check status.restaurant365.com, then import one day of sales to test before a full import.
Still not working?
Contact your restaurant group's Restaurant365 administrator or your accountant first, since they manage the books and access. For a platform-wide problem, contact Restaurant365 support through the help option in the platform or on its website. Have your restaurant or group name, the report or entry reference, the exact error text, and the time with your time zone. Never send bank details, payroll data or staff personal details in a support message. Live incident updates are on status.restaurant365.com.
Most back-office problems come from a sales import, a mapping setting or an unsaved entry, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Restaurant365's side.
Frequently asked questions about Restaurant365
Is Restaurant365 down right now?
No. Based on the latest status data on this page, Restaurant365 (restaurant365.com) is up and running normally. The most recent incident, "Delayed DSS Imports", was resolved (last update Oct 5, 2026).
What should I do if Restaurant365 is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for restaurant365.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Restaurant365 incident?
The most recent incident on record is "Delayed DSS Imports", last updated on Oct 5, 2026. It has been resolved.
How many people reported problems with Restaurant365 recently?
No user reports about Restaurant365 were submitted in the last 48 hours.
How do I report a problem with Restaurant365?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Restaurant365 status page?
The official status page for Restaurant365 is status.restaurant365.com.
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