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Repair Shopr down?
Repairshoprstatus.com is the public status page for RepairShopr, a software platform for computer, phone and electronics repair shops and managed service providers, now part of Kaseya. RepairShopr offers ticketing, point of sale, invoicing, inventory, customer management, marketing and RMM integrations. The status page shows the real-time health of RepairShopr's web application, APIs, email and SMS services, payments and integrations, along with incident reports and maintenance notices so users can check for platform issues.
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Recent User Report Trends for Repair Shopr
Aggregated reports in the last 48 hours.
No user reports about Repair Shopr in the last 48 hours.
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What is Repair Shopr's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Repair Shopr
Recent issues reported by users from around the world.
No user reports for Repair Shopr in the last 30 days.
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Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain repairshoprstatus.com.
Domain name active since 2014
repairshoprstatus.com has been a registered domain since December 2014 — 11 years at the same web address.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Records last verified September 2026.
How to fix Repair Shopr not working
This is the status page for RepairShopr, software for computer and phone repair shops. It covers tickets, point of sale, invoices and inventory. If the software is not working for your shop, check this page first. An active incident here means the problem is on RepairShopr's side. If everything shows as working, the cause is more likely a setting in your account or your own network.
Jump to what you are seeing
- Website Down
- Login Failed
- Ticketing System
- POS Issues
- Invoicing Failed
- Inventory Search
- Mobile App
- API Error
Website Down
The RepairShopr website or your shop's login page does not load for you. This status page may still load, so check it from another network.
- Open the page in a private window and on another network.
- Check this status page for an active web application incident.
- If it loads on another network, your shop's network is the cause.
Login Failed
Sign-in is refused. Check you are using your staff login for the shop.
- If the message says the password is wrong, reset it and check spam.
- Check your staff user is active and has the role you need.
- Try a private window to rule out an old session.
Ticketing System
Repair tickets do not load, or they do not save.
- Reload the ticket in a private window with extensions turned off.
- Check the ticket has all required fields completed.
- Check this status page for a ticketing incident before entering the ticket again.
POS Issues
A sale at the point of sale does not complete, or it does not show in the back office.
- Check the card reader or payment device is connected and charged.
- Check the sale in the back office for the right date.
- Check this status page for a payments incident before retrying the sale.
Invoicing Failed
An invoice does not send or does not save.
- Check the customer's email address is correct and not in spam.
- Check every line item and tax setting on the invoice is complete.
- Save the invoice and reload the page to check it stayed.
Inventory Search
A part or product does not show in inventory search.
- Search by the part number or the barcode, not a description.
- Check any filter, such as location or category, is not hiding the item.
- Check the item was saved, and reload the page.
Mobile App
The mobile app does not open, or it does not show tickets.
- Close the app and open it again, and check the phone has a connection.
- Update the app from your app store.
- Sign out and back in with the same staff account you use on the computer.
API Error
Calls to the RepairShopr API fail or return an error.
- Check the status code. A 401 or 403 means the key or permission is wrong, a 429 means too many calls, and a 5xx means a platform-side problem.
- Confirm the API key has not been changed or revoked.
- Retry with a growing delay, and do not create a second ticket when a call is retried.
Still not working?
If the problem continues and this status page shows no incident, check your account settings with your shop's administrator first. Otherwise, contact RepairShopr support through the help option in the software or on the RepairShopr website. Have your shop name, the ticket or invoice number, the exact error text, and the time it started with your time zone. Never send customers' card details or passwords in a support message. Live incident updates are on www.repairshoprstatus.com.
Most repair-shop software problems come from a required field, a staff permission or a device connection, and they usually clear once that is corrected. The status page shows live incidents and maintenance notices, so you can see whether the problem is on RepairShopr's side.
Frequently asked questions about Repair Shopr
Is Repair Shopr down right now?
No. Based on the latest status data on this page, Repair Shopr (repairshoprstatus.com) is up and running normally. The most recent incident, "Ticket communications not functioning on Application Server", was resolved (last update Oct 23, 2026).
What should I do if Repair Shopr is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for repairshoprstatus.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Repair Shopr incident?
The most recent incident on record is "Ticket communications not functioning on Application Server", last updated on Oct 23, 2026. It has been resolved.
How many people reported problems with Repair Shopr recently?
No user reports about Repair Shopr were submitted in the last 48 hours.
How do I report a problem with Repair Shopr?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Repair Shopr status page?
The official status page for Repair Shopr is www.repairshoprstatus.com.
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