Incident History for Payretailers

The incident involving decreased Bre-B Payin approval rates in Colombia has been resolved.

Teams continue investigating decreased Bre-B Payin approval rates in Colombia.

Bre-B Payin approval rates in Colombia are decreased and being monitored while teams work to restore normal performance.

The Argentina Payin approval rate decrease affecting MercadoPago, MODO and other banks has been resolved.

Approval rates are decreased for MercadoPago, MODO and other Argentina Payin services, which are being closely monitored.

Scheduled maintenance for Peru Pago Efectivo Payin has been completed.

The Nequi and PSE Payin approval rate decrease incident in Colombia has been resolved.

Approval rates for Nequi and PSE payins in Colombia have decreased and are being closely monitored while teams work to restore normal performance.

Scheduled maintenance for Nequi and PSE payins in Colombia has been completed.

Scheduled maintenance for Nequi and PSE payins in Colombia is now in progress.

Scheduled maintenance for Nequi and PSE payins in Colombia begins in 60 minutes at 03:30 UTC.

The Colombia Bre-B Payin approval rate decrease incident has been resolved.

Monitoring continues for the Colombia Bre-B Payin approval rate decrease after a fix was implemented.

A fix has been implemented for the Colombia Bre-B Payin approval rate decrease and results are being monitored.

Investigation continues into decreased Bre-B Payin approval rates in Colombia, with services still operational.

The Colombia Bre-B Payout approval rate decrease incident has been resolved.

Monitoring continues for the Colombia Bre-B Payin approval rate decrease after a fix was implemented.

A fix has been implemented for the Colombia Bre-B payout approval rate decrease and results are being monitored.

Investigation continues into decreased Bre-B Payin approval rates in Colombia, with services still operational.

The Argentina bank transfer payout approval rate decrease incident has been resolved.

Approval rates for Argentina bank transfer payouts are decreased and being closely monitored while services remain operational.

The incident affecting MercadoPago and MODO payin approval rates in Argentina has been resolved.

A fix has been implemented for the MercadoPago and MODO payin approval rate decrease in Argentina, and results are being monitored.

The issue affecting MercadoPago and MODO payin approval rates in Argentina has been identified and a fix is being implemented.

Approval rates for MercadoPago and MODO payins in Argentina are decreased and being closely monitored while services remain operational.

The incident affecting Mercado Pago and MODO payin approval rates in Argentina has been resolved.

Approval rates for Mercado Pago and MODO payins in Argentina are decreased and being closely monitored while teams work to restore normal performance.

The Colombia Nequi and PSE payin approval rate decrease incident has been resolved.

Approval rates for Nequi and PSE payins in Colombia are decreased and being closely monitored while teams work to restore normal performance.

The incident affecting Nequi and PSE payin approval rates in Colombia has been resolved.

Approval rates for Nequi and PSE payins in Colombia are decreased; the situation is being monitored while teams work to restore normal performance.

Scheduled maintenance for Peru Pago Efectivo Payin has been completed.

Scheduled maintenance for Peru Pago Efectivo Payin is currently in progress, with updates to follow as necessary.

Maintenance for Peru Pago Efectivo Payin begins in 60 minutes as scheduled.

The Brazil PIX Payin and Payout approval rate decrease incident has been resolved.

A fix has been implemented for decreased Brazil PIX Payin and Payout approval rates, and results are being monitored.

PayRetailers continues investigating decreased approval rates for Brazil PIX Payin and Payout while all services remain operational.

PayRetailers is investigating decreased approval rates for Brazil PIX Payin while all services remain operational.

Scheduled maintenance for Colombia Payin NEQUI, PSE, and Cards has been completed.