Status as of
Palisis down?
Palisis is a Swiss company that develops ticketing and reservation solutions for tourism operators, excursion providers and attractions. Its TourCMS and Palisis platforms help tour and activity businesses manage bookings, inventory, pricing, distribution to online travel agencies and resellers, payments, and customer communication. Palisis also offers mobile ticketing, point-of-sale and access control systems for sightseeing tours, cruise excursions and transport operators. Tourism businesses worldwide use Palisis to sell more tickets and simplify operations.
I have a problem with Palisis
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Recent User Report Trends for Palisis
Aggregated reports in the last 48 hours.
What is Palisis's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Palisis
Recent issues reported by users from around the world.
No user reports for Palisis in the last 30 days.
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Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain palisis.com.
Domain name active since 2007
palisis.com has been a registered domain since August 2007 — 19 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until August 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in Ireland.
Records last verified August 2026.
How to fix Palisis not working
Palisis provides ticketing and booking software for tour operators, excursion providers and attractions, including the TourCMS platform. Tour operators and their booking staff use it. Find your symptom below. Most problems come from a sign-in, a booking or pricing setting, a link to a sales channel or payment provider, or the platform itself.
Jump to what you are seeing
- Website Down
- Login Failed
- POS Sync Failed
- Payment Failed
- Web Shop Down
- API Down
- Mobile App Issues
- Booking Errors
Website Down
The Palisis website or the booking system does not load for you.
- Open the page in a private window and on another network.
- Check status.palisis.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login Failed
Sign-in is refused. Check you are using the account for your business.
- If the message says the password is wrong, reset it and check spam.
- Check your user has the role you need, such as booking or reporting.
- Try a private window to rule out an old session.
POS Sync Failed
A booking made at the till or point of sale does not show in the system, or the till does not update.
- Check the till is connected to the internet and is using the current settings.
- Check the sync time for the till, and wait for the next sync before deciding a booking is missing.
- Check the same booking in the back office, since it may have been made under a different date or product.
Payment Failed
A card payment for a booking is declined or does not complete.
- Read the decline or error code on the payment.
- If the bank declined it, ask the customer to check with their bank or to try another card.
- Do not take the payment again until the first attempt has a final status.
Web Shop Down
The online ticket shop does not load, or it does not let people book.
- Open the shop in a private window with script blockers off.
- Check the products you expect are published and have available dates.
- Check the payment method is enabled on the shop.
- If it fails for everyone, check the status page and send the shop address and the time to support.
API Down
Calls to the Palisis API, such as from a reseller, fail or time out.
- Check the status code. A 401 or 403 means the key or permission is wrong, a 429 means too many calls, and a 5xx means a platform-side problem.
- Confirm the API key has not been changed or revoked.
- Retry with a growing delay, and do not create the same booking twice when you retry.
Mobile App Issues
The mobile ticket or check-in app does not open, or it cannot scan tickets.
- Close the app and open it again, and check the phone has a connection.
- Update the app from your app store.
- Check the app has camera permission if it scans tickets.
Booking Errors
A booking cannot be made, or it shows the wrong date, time or price.
- Check the product, date, time and price are set correctly for that period.
- Check the availability for that time has not been used up.
- Search again, since availability can change while you are booking.
- If the error remains, send the booking reference and the time to support.
Still not working?
If it still does not work, contact your Palisis administrator first, since they manage products, prices and access. For a platform-wide problem, contact Palisis support through the help option in the platform or on palisis.com. Have your business name, the booking or product reference, the exact error text, and the time it started with your time zone. Never send card details in a support message. Live incident updates are on status.palisis.com.
Most booking-system problems come from a price or availability setting, a sync that has not run yet or a payment decision, and they usually clear once that is checked. The status page shows live platform incidents, so you can see whether the problem is on Palisis' side.
Frequently asked questions about Palisis
Is Palisis down right now?
We cannot confirm an outage for Palisis (palisis.com) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.
What should I do if Palisis is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for palisis.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How do I report a problem with Palisis?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Palisis status page?
The official status page for Palisis is status.palisis.com.