Status as of
Namespace down?
Namespace-status.com is the public status page for Namespace, a developer infrastructure company that provides high-performance compute for continuous integration, including fast GitHub Actions runners, remote Docker builders, preview environments and caching. The page reports the real-time health of Namespace's runners, build infrastructure, dashboard, APIs and regional services, along with active incidents and scheduled maintenance. Engineering teams using Namespace check the page when builds are slow or failing.
I have a problem with Namespace
Select the type of problem you're facing to help us and other users.
Recent User Report Trends for Namespace
Aggregated reports in the last 48 hours.
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User Reports for Namespace
Recent issues reported by users from around the world.
Experiencing an issue? Add your report:
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How to fix Namespace not working
Namespace is a developer infrastructure company. It provides fast compute for continuous integration, including GitHub Actions runners, remote Docker builders, preview environments and caching. This page is Namespace's own status page, so it shows live health for its runners, builds, dashboard and APIs. Find your symptom below. Most problems come from a sign-in, a runner or builder setting, a DNS or email record, or the service itself. Check this status page first, since it is the best place to see a live incident.
Jump to what you are seeing
Website Down
The Namespace website or this status page does not load for you.
- Open the page in a private window and on another network.
- Try the main Namespace site as well, to see whether it is only this page.
- If only your network is affected, ask IT to check the firewall.
Login Failed
Sign-in to the Namespace dashboard is refused.
- If the message says the password is wrong, reset it through the official route and check spam.
- Check you are using the account that owns the workspace.
- Try a private window to rule out an old session.
DNS Issues
A domain or service name does not resolve, or it points to the wrong place.
- Check the DNS record matches the value in your Namespace settings.
- Allow time for a DNS change to spread, since it is not instant.
- Check this status page for an incident, and report the record name and the time.
Email Down
Email notifications from Namespace do not arrive.
- Check the address is correct and the message is not in spam.
- Check the notification settings in your account.
- Check this status page, and report the time if notifications stay missing.
Server Down
A runner, builder or server does not respond.
- Check the runner is online in the dashboard, and that its label matches the job.
- Restart the job once, and check the job log for the first error.
- Check this status page for an incident, and report the runner name and the time.
Domain Registration
A domain cannot be registered or verified.
- Check the domain name is spelled correctly and is available.
- Check the verification record has been added exactly as shown.
- Check this status page, and report the domain name and the time.
API Down
Calls to the Namespace API fail or return an error.
- Check the status code. An access error usually means the token is wrong or has expired, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the token has not been revoked and is for the right workspace.
- Retry with a growing delay, and check this status page if several calls fail together.
Dashboard Error
The dashboard shows an error, or it does not update.
- Reload in a private window, and try another browser.
- Check you have access to the workspace and the runners you need.
- Check this status page, and report the page name and the time.
Still not working?
Contact your organisation's Namespace administrator or your engineering lead first, since they manage workspaces, runners and tokens. For a platform-wide problem, contact Namespace support through the help option in the dashboard or on the Namespace website. Have your workspace name, the job or runner link, the exact error text, and the time with your time zone. Never send tokens, secrets or private keys in a support message. Live incident updates are on namespace-status.com.
Most build-infrastructure problems come from a runner setting, a token or a DNS record, and they usually clear once that is checked. This status page shows live incidents, so you can see whether the problem is on Namespace's side.
Frequently asked questions about Namespace
Is Namespace down right now?
We cannot confirm an outage for Namespace (namespace-status.com) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.
What should I do if Namespace is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for namespace-status.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How do I report a problem with Namespace?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Namespace status page?
The official status page for Namespace is namespace-status.com.
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