Resolved
Last updated: October 6, 2026 at 03:18 PM UTC
Channel reservations with loyalty memberships not created
Affected Components
Mews Operations
Updates
Resolved
October 6, 2026 at 03:18 PM UTC
Reservations requiring new loyalty memberships failed to appear in Mews; the issue is fixed and bookings reprocessed.
Investigating
October 6, 2026 at 01:41 PM UTC
Some Strawberry channel reservations with new loyalty memberships are not appearing in Mews; engineers are working on a fix.
Investigating
October 6, 2026 at 01:21 PM UTC
Some Choice EDGE CRS and SynXis reservations with new loyalty memberships are not appearing in Mews; engineers are fixing the identified cause.