Procore PDF Generation degraded

Affected Components

API: Monthly SandboxCore Cloud Services - SCIM auto-provisioningCore Cloud Services - Zscaler Client Connector AdminGlobal Services: PDF GenerationInformed Design Web AppInformed Design for RevitProject Level Tools: Direct CostsProject Level Tools: DrawingsRegisterOnceSandbox Environmentszscloud.net: Core Cloud Services - Admin UI

Updates

Resolved

October 28, 2026 at 01:34 AM UTC

Procore status changed to UP from WARN, affecting Global Services PDF Generation.

Degraded Performance

October 28, 2026 at 12:39 AM UTC

Procore status changed to WARN from UP, affecting Global Services PDF Generation.

Resolved

October 27, 2026 at 07:49 PM UTC

Procore is now up after previously being in a warning state for Project Level Tools: Direct Costs.

Resolved

October 27, 2026 at 07:46 PM UTC

Zscaler Cloud is now UP after previously being WARN, affecting Core Cloud Services components.

Update

October 27, 2026 at 05:52 PM UTC

Autodesk status changed to UP, but RegisterOnce access issues persist and Informed Design output generation remains under investigation.

Investigating

October 27, 2026 at 04:37 PM UTC

Autodesk is investigating an issue preventing customers from generating outputs in Informed Design Web App and Informed Design for Revit.

Degraded Performance

October 27, 2026 at 03:49 PM UTC

Procore status changed to WARN from UP, affecting Project Level Tools: Direct Costs.

Completed

October 27, 2026 at 11:09 AM UTC

Procore's Monthly Sandbox Environments and API are now UP after maintenance.

Under Maintenance

October 27, 2026 at 07:04 AM UTC

Procore is under scheduled maintenance for the Monthly Sandbox IP Cutover, affecting Sandbox Environments and API.

Resolved

October 26, 2026 at 03:24 PM UTC

Procore's Project Level Tools: Drawings component has recovered and is now UP, previously WARN.

Degraded Performance

October 26, 2026 at 03:09 PM UTC

Procore's Project Level Tools: Drawings component changed from UP to WARN status.