Incident History for Jama Software
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedRoutine maintenance affecting Americas - Connect
Under Maintenance
Affected Components
Under Maintenance
just now
Scheduled maintenance for Jama Software Americas - Connect is currently in progress, with updates to follow as necessary.
Routine maintenance for Jama Software Americas Connect
Scheduled
Affected Components
Scheduled
1 hour ago
Scheduled maintenance for Americas - Connect begins in 60 minutes as planned.
Scheduled For
Nov 1, 2026, 11:00 PM UTC
Scheduled
on Oct 27, 2026
Jama Software scheduled routine maintenance for Americas Connect on Nov 1 from 8:00pm to 12:00am Pacific.
Scheduled For
Nov 2, 2026, 4:00 AM UTC to Nov 2, 2026, 8:00 AM UTC
Scheduled
on Oct 27, 2026
Jama Software scheduled routine maintenance for Americas Connect on Nov 1 from 3:00pm to 7:00pm Pacific.
Scheduled For
Nov 1, 2026, 11:00 PM UTC to Nov 2, 2026, 3:00 AM UTC
Jama Connect upgrade completed for Customer Validated Cloud US
Completed
Affected Components
Completed
on Oct 31, 2026
The scheduled Jama Connect upgrade maintenance for Customer Validated Cloud US has been completed.
Completed
on Oct 31, 2026
The scheduled Jama Connect upgrade maintenance for Customer Validated Cloud US has been completed.
Routine maintenance in progress for EMEA Connect
Completed
Affected Components
Completed
on Oct 31, 2026
Scheduled maintenance for Americas - Connect has been completed.
Under Maintenance
on Oct 31, 2026
Scheduled maintenance for Americas - Connect is currently in progress, with further updates to follow.
Routine maintenance in progress for EMEA Connect
Completed
Affected Components
Completed
on Oct 31, 2026
Scheduled maintenance for EMEA - Connect has been completed.
Under Maintenance
on Oct 31, 2026
Scheduled maintenance for EMEA - Connect is still in progress, with further updates to follow.
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is currently in progress for EMEA - Connect, with updates to follow as necessary.
Routine maintenance in progress for EMEA Connect
Scheduled
Affected Components
Scheduled
on Oct 31, 2026
Maintenance for Americas - Connect begins as scheduled in 60 minutes.
Scheduled For
Oct 31, 2026, 3:00 AM UTC
Scheduled
on Oct 27, 2026
Jama Software scheduled routine maintenance for Americas Connect on Oct 30 from 8:00pm to 12:00am Pacific.
Scheduled For
Oct 31, 2026, 3:00 AM UTC to Oct 31, 2026, 7:00 AM UTC
Scheduled upgrade for Connect Customer Validated Cloud US
Completed
Affected Components
Completed
on Oct 30, 2026
The scheduled maintenance for the Jama Connect Customer Validated Cloud EU upgrade has been completed.
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is in progress for the Connect Customer Validated Cloud upgrade, with updates to follow as necessary.
Scheduled
on Oct 30, 2026
Scheduled maintenance is upcoming for the Connect Customer Validated Cloud EU upgrade, with no service disruptions expected.
Scheduled For
Oct 30, 2026, 10:45 PM UTC to Oct 31, 2026, 8:00 AM UTC
Scheduled
on Oct 30, 2026
Scheduled maintenance is upcoming for the Connect Customer Validated Cloud EU upgrade, with no service disruptions expected.
Scheduled For
Oct 30, 2026, 10:45 PM UTC to Oct 31, 2026, 8:00 AM UTC
Scheduled upgrade for Connect Customer Validated Cloud US
Under Maintenance
Affected Components
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is in progress for the Connect Customer Validated Cloud US upgrade, with updates to follow as necessary.
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is in progress for the Connect Customer Validated Cloud US upgrade, with updates to follow as necessary.
Scheduled
on Oct 30, 2026
Connect Customer Validated Cloud (US) Production will be upgraded to 9.41.2 on October 30; no service disruptions are expected.
Scheduled For
Oct 30, 2026, 10:30 PM UTC to Oct 31, 2026, 7:00 AM UTC
Scheduled
on Oct 30, 2026
Connect Customer Validated Cloud (US) Staging will be upgraded to 9.41.2 on October 30; no service disruptions are expected.
Scheduled For
Oct 30, 2026, 10:30 PM UTC to Oct 31, 2026, 7:00 AM UTC
Routine maintenance for EMEA Connect starting soon
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Scheduled routine maintenance for EMEA Connect begins in 60 minutes.
Scheduled For
Oct 30, 2026, 10:00 PM UTC
Scheduled
on Oct 27, 2026
Jama Software scheduled routine maintenance for EMEA Connect on Oct 31 from 12:00am to 4:00am CET.
Scheduled For
Oct 30, 2026, 10:00 PM UTC to Oct 31, 2026, 2:00 AM UTC
Jama Connect upgrade completed for Customer Validated Cloud US
Completed
Affected Components
Completed
on Oct 24, 2026
The scheduled Jama Connect upgrade maintenance for Customer Validated Cloud US has been completed.
Jama Connect upgrade maintenance in progress for Customer Validated Cloud US
Under Maintenance
Affected Components
Under Maintenance
on Oct 24, 2026
Scheduled maintenance for the Jama Connect upgrade in the US Customer Validated Cloud is currently in progress.
Scheduled For
Oct 24, 2026, 3:00 AM UTC
Scheduled
on Oct 24, 2026
Scheduled maintenance to upgrade Jama Connect for Customer Validated Cloud US begins in 60 minutes.
Scheduled For
Oct 24, 2026, 3:00 AM UTC
Scheduled
on Oct 20, 2026
Scheduled maintenance will upgrade Jama Connect Customer Validated Cloud (US) to 9.41.1 on October 23, 8:00pm-12:00am PDT, with service unavailable.
Scheduled For
Oct 24, 2026, 3:00 AM UTC to Oct 24, 2026, 7:00 AM UTC
Jama Connect upgrade maintenance in progress for EMEA Customer Validated Cloud
Completed
Affected Components
Completed
on Oct 23, 2026
The scheduled Jama Connect upgrade maintenance for EMEA Customer Validated Cloud has been completed.
Under Maintenance
on Oct 23, 2026
Scheduled maintenance for the Jama Connect upgrade in EMEA Customer Validated Cloud is currently in progress.
Jama Connect upgrade for EMEA Customer Validated Cloud
Scheduled
Affected Components
Scheduled
on Oct 23, 2026
Scheduled maintenance for the Jama Connect upgrade in EMEA Customer Validated Cloud begins in 60 minutes.
Scheduled For
Oct 23, 2026, 10:00 PM UTC
Scheduled
on Oct 20, 2026
Scheduled maintenance will upgrade Jama Connect Customer Validated Cloud (EU) to 9.41.1 on October 24, 12:00am-04:00am CEST, with service unavailable.
Scheduled For
Oct 23, 2026, 10:00 PM UTC to Oct 24, 2026, 2:00 AM UTC
Jama Connect upgrade maintenance in progress for US
Completed
Affected Components
Completed
on Oct 17, 2026
The scheduled Jama Connect upgrade maintenance for the US has been completed.
Under Maintenance
on Oct 17, 2026
Scheduled maintenance for the Jama Connect upgrade in the US is currently in progress, with updates to follow as necessary.
Jama Connect upgrade maintenance for Americas
Scheduled
Affected Components
Scheduled
on Oct 17, 2026
Scheduled maintenance for Jama Connect in the Americas begins in 60 minutes.
Scheduled For
Oct 17, 2026, 3:00 AM UTC
Scheduled
on Oct 13, 2026
Scheduled maintenance will upgrade Jama Connect Interchange in the Americas, pausing integrations; pending syncs resume automatically afterward.
Scheduled For
Oct 17, 2026, 3:00 AM UTC to Oct 17, 2026, 8:00 AM UTC