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HackerOne down?

Hackeronestatus.com is the public status page for HackerOne, the leading platform for bug bounty programs, vulnerability disclosure, penetration testing and AI red teaming. The status page reports the real-time availability of HackerOne's platform, API, report submission, notifications, integrations and related services. It displays current incidents, degraded performance, scheduled maintenance and past events. Security teams and ethical hackers who rely on HackerOne use the page to check whether platform issues are affecting their programs or submissions.

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I have a problem with HackerOne

Select the type of problem you're facing to help us and other users.

Recent User Report Trends for HackerOne

Aggregated reports in the last 48 hours.

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User Reports for HackerOne

Recent issues reported by users from around the world.

Experiencing an issue? Add your report:

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We'll email you the moment HackerOne goes down — and again when it's back.

How to fix HackerOne not working

This page is the public status page for HackerOne, a platform used for bug bounty programmes, vulnerability disclosure and penetration testing. Security teams and researchers use it to report and manage findings. Find your symptom below. The page shows whether HackerOne's platform, API, report submission and notifications are working. Check it first, so you can tell whether a problem comes from the platform or from your own account or report.

Jump to what you are seeing

Website Down

The HackerOne website does not load for you.

  1. Open the page in a private window and on another network.
  2. Check www.hackeronestatus.com for an active incident.
  3. If only your network is affected, ask IT to check the firewall.

Login Failed

Sign-in is refused.

  1. If the message says the password is wrong, reset it through the official site and check spam.
  2. Check your two-factor device is working, if you use one.
  3. Try a private window to rule out an old session.

API Down

Calls to the HackerOne API fail or time out.

  1. Check the status code. An access error usually means the token is wrong, too many calls means you should slow down, and a server error means a service-side problem.
  2. Confirm the token has not expired and is for the right organisation.
  3. Retry with a growing delay, and check www.hackeronestatus.com if several calls fail together.

Report Submission

A report does not submit, or it shows an error.

  1. Check every required field is complete, and that attachments are within the size limit.
  2. Save a copy of the report text before you submit again, so the text is not lost.
  3. Check www.hackeronestatus.com, then submit once more. Do not send the same report twice.

Payment Issues

A bounty or invoice payment does not show, or it is delayed.

  1. Check the payment status in your account, and the details on the report.
  2. Check your payout details are complete and current.
  3. Check www.hackeronestatus.com, and contact support with the report reference and the time.

Page Not Loading

A page stays blank, or it shows an error.

  1. Reload in a private window, with extensions turned off.
  2. Try another browser, and check the address is the official one.
  3. If it is blank for everyone, check www.hackeronestatus.com.

Notification Delay

Notifications about reports or messages arrive late, or not at all.

  1. Check your notification settings and the email address on your account.
  2. Check spam and your inbox filters.
  3. Check www.hackeronestatus.com, then check the report page directly, since it always shows the latest status.

Still not working?

Contact your organisation's HackerOne administrator or programme manager first. For a platform-wide problem, contact HackerOne support through the help option on the HackerOne website. Have your account name, the programme or report reference, the exact error text, and the time with your time zone. Never send passwords, tokens or unpublished vulnerability details in a support message. Live incident updates are on www.hackeronestatus.com.

Most platform problems come from a sign-in, a submission that was not completed or a notification setting, and they usually clear once that is checked. The status page shows live incidents and past events, so you can see whether the problem is on HackerOne's side.

Frequently asked questions about HackerOne

Is HackerOne down right now?

We cannot confirm an outage for HackerOne (hackeronestatus.com) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.

What should I do if HackerOne is not working for me?

First rule out your side: reload the page, try another browser or device, clear the cache and cookies for hackeronestatus.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.

How do I report a problem with HackerOne?

Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.

Where is the official HackerOne status page?

The official status page for HackerOne is www.hackeronestatus.com.

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