Incident History for Gearset
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 9 loadedBitbucket Cloud connection issues in Gearset
Monitoring
Affected Components
Monitoring
on Oct 30, 2026
Users can connect to Bitbucket again; Gearset is monitoring the recovery without having taken action.
Identified
on Oct 30, 2026
Gearset has identified a likely path to resolution for Bitbucket Cloud connection issues affecting compare, deploy, pipelines, and automate.
Investigating
on Oct 30, 2026
Gearset is investigating Bitbucket Cloud connection issues causing degraded performance and partial outages across compare, deploy, pipelines, and automate.
Scheduled For
Oct 30, 2026, 1:21 AM UTC
Bitbucket performance degradation affecting Gearset integrations
Resolved
Affected Components
Resolved
on Oct 21, 2026
Bitbucket has resolved the performance degradation affecting third party integrations as of 17:51 UTC.
Monitoring
on Oct 21, 2026
Bitbucket is experiencing performance degradation affecting Gearset's third party integrations; the cause is identified and monitoring is ongoing.
Scheduled
on Oct 21, 2026
Gearset has scheduled provisional maintenance for November 13-14, 2027, during which the platform will be partially unavailable.
Scheduled For
Nov 13, 2027, 7:00 AM UTC to Nov 14, 2027, 11:59 PM UTC
Scheduled
on Oct 21, 2026
Gearset has scheduled provisional maintenance for July 10-11, 2027, during which the platform will be partially unavailable.
Scheduled For
Jul 10, 2027, 6:00 AM UTC to Jul 11, 2027, 10:59 PM UTC
... and 1 more update(s). Click to view the full timeline.
Bitbucket connection issue
Monitoring
Affected Components
Monitoring
on Oct 15, 2026
Most customers are no longer impacted by the Bitbucket connection issue; affected integrations are now operational.
Identified
on Oct 15, 2026
Bitbucket access from Gearset is degraded, affecting Compare and deploy and Pipelines; the issue has been identified.
Salesforce outage affecting Gearset integrations
Resolved
Affected Components
Resolved
on Sep 16, 2026
Salesforce service disruption affecting multiple instances is resolved; all affected Gearset integration components are operational again.
Scheduled For
Sep 16, 2026, 8:55 AM UTC
Monitoring
on Sep 16, 2026
Salesforce disruption recovery underway; Gearset integrations still see intermittent issues while we monitor closely.
Monitoring
on Sep 16, 2026
Salesforce is experiencing a global outage, causing degraded performance across Gearset third-party integrations while we monitor the situation.
Unknown Pipeline Error
Resolved
Affected Components
Resolved
on Sep 7, 2026
The issue with the unknown pipeline error has been resolved.
Unknown Pipeline Error
Monitoring
Affected Components
Monitoring
on Sep 3, 2026
Monitoring the unknown pipeline error caused by an AWS outage, which has been reported as recovered.
Investigating
on Sep 3, 2026
Investigating reports of an unknown error in Gearset Pipelines, causing a partial outage.
Issues accessing GitHub from Gearset
Monitoring
Affected Components
Monitoring
on Aug 17, 2026
Monitoring indicates most customers are no longer impacted by the GitHub access issue.
Identified
on Aug 17, 2026
GitHub identified an internal issue causing degraded performance across multiple services, affecting Gearset integrations.
Investigating
on Aug 17, 2026
Gearset is investigating issues accessing GitHub, affecting multiple third-party integrations with degraded performance.
Backup and Archiving Issues
Resolved
Affected Components
Resolved
on Aug 6, 2026
The infrastructure issues have been resolved, and failed backup and archiving jobs are being re-run.
Investigating
on Aug 6, 2026
Backup and archiving jobs are failing for some US users, and restores are unavailable. The team is investigating.
Issues with in-app chat integration Fin
Resolved
Affected Components
Resolved
on Aug 4, 2026
Fin has reported that the issue with the in-app chat integration is now resolved.
Investigating
on Aug 3, 2026
We are investigating issues with our Fin integration, causing degraded performance in in-app chat and related components.