Incident History for Gbgplc
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedGBG GO service disruption under investigation
Resolved
Affected Components
Resolved
3 minutes ago
The GBG GO service disruption affecting the Go API has been resolved.
Investigating
38 minutes ago
GBG GO is experiencing a service disruption and the incident team is investigating the root cause.
GBG Cloudcheck Australian Passport maintenance completed
Completed
Affected Components
Completed
on Oct 31, 2026
Scheduled maintenance for GBG Cloudcheck Australian Passport has been completed.
Planned GreenID maintenance for DVS Driver Licence checks
Completed
Affected Components
Completed
on Oct 31, 2026
Scheduled maintenance for GBG ID3global Australia Passport checks has been completed.
Under Maintenance
on Oct 31, 2026
Scheduled maintenance is in progress, making GBG ID3global Australia Passport checks unavailable until completion.
Planned GreenID maintenance for DVS Driver Licence checks
Completed
Affected Components
Completed
on Oct 31, 2026
Scheduled GreenID maintenance for DVS Australian Passport checks has been completed.
Under Maintenance
on Oct 31, 2026
Scheduled maintenance is in progress, making GBG Cloudcheck Australian Passport checks unavailable until completion.
Scheduled For
Oct 31, 2026, 7:00 PM UTC
Under Maintenance
on Oct 31, 2026
Scheduled maintenance is in progress, making GreenID DVS Australian Passport checks unavailable until completion.
Scheduled For
Oct 31, 2026, 7:00 PM UTC
Planned GreenID maintenance for ASIC Personal Name Search
Completed
Affected Components
Completed
on Oct 31, 2026
Scheduled maintenance for GreenID ASIC Personal Name Search has been completed.
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is in progress, making GreenID DVS Driver Licence checks unavailable until 23:00 AEDT on 30 October 2026.
Scheduled For
Oct 30, 2026, 9:00 PM UTC to Oct 30, 2026, 12:00 PM UTC
Planned GreenID maintenance for DVS Driver Licence checks
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance for GBG Investigate Land Registry services has been completed as of 22:00 GMT on 30 October 2026.
Planned GreenID maintenance for DVS Driver Licence checks
Under Maintenance
Affected Components
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is in progress, making GreenID DVS Driver Licence checks unavailable until 23:00 AEDT on 30 October 2026.
Scheduled For
Oct 30, 2026, 7:00 PM UTC to Oct 30, 2026, 12:00 PM UTC
Completed
on Oct 29, 2026
Scheduled maintenance for the Land Registry Extract Service has been completed.
Scheduled
on Oct 29, 2026
Scheduled maintenance will make the Land Registry Extract Service unavailable on 30 October 2026 from 19:00 to 22:00 GMT.
Scheduled For
Oct 30, 2026, 7:00 PM UTC to Oct 30, 2026, 10:00 PM UTC
Planned GreenID maintenance for DVS Driver Licence checks
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance for GreenID DVS Driver Licence checks has been completed.
Completed
on Oct 29, 2026
Scheduled maintenance for GreenID DVS Driver Licence (All States) has been completed.
Planned GreenID maintenance for DVS Driver Licence checks
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance for GBG Cloudcheck Australian Driver's Licence checks has been completed.
Completed
on Oct 29, 2026
Scheduled maintenance for GBG Cloudcheck Australian Driver's Licence has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for GBG Cloudcheck Australian Driver's Licence checks is currently in progress.
Completed
on Oct 28, 2026
The planned GBG Cloudcheck Australian Driver's Licence maintenance is complete; the DVS outage was cancelled and no service interruption occurred.
Planned GreenID maintenance for DVS Driver Licence checks
Under Maintenance
Affected Components
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is in progress, making GreenID DVS Driver Licence checks unavailable until 23:00 AEDT on 30 October 2026.
Scheduled For
Oct 30, 2026, 8:00 AM UTC to Oct 30, 2026, 12:00 PM UTC
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is in progress, making GreenID DVS Driver Licence checks unavailable until 23:00 AEDT on 30 October 2026.
Scheduled For
Oct 30, 2026, 8:00 AM UTC to Oct 30, 2026, 12:00 PM UTC
Scheduled
on Oct 30, 2026
Scheduled maintenance will make GBG Cloudcheck Australian Driver's Licence checks unavailable on 30 October 2026 from 19:00 to 23:00 AEDT.
Scheduled For
Oct 30, 2026, 8:00 AM UTC to Oct 30, 2026, 12:00 PM UTC
Scheduled
on Oct 30, 2026
Scheduled maintenance will make GreenID DVS Driver Licence checks unavailable on 30 October 2026 from 19:00 to 23:00 AEDT.
Scheduled For
Oct 30, 2026, 8:00 AM UTC to Oct 30, 2026, 12:00 PM UTC
Planned maintenance for Land Registry Extract Service
Under Maintenance
Affected Components
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for the Land Registry Extract Service is currently in progress and updates will follow as necessary.
Scheduled For
Oct 29, 2026, 7:00 PM UTC
Scheduled
on Oct 26, 2026
Scheduled maintenance will make GBG Investigate Land Registry Extract Service unavailable on 29 October 2026 from 19:00 to 21:00 GMT.
Scheduled For
Oct 29, 2026, 7:00 PM UTC to Oct 29, 2026, 9:00 PM UTC
GBG ID3global Document Image Validation service disruption
Resolved
Affected Components
Resolved
on Oct 29, 2026
The GBG ID3global Document Image Validation (2002) service disruption has been resolved and service restored.
Investigating
on Oct 29, 2026
GBG ID3global Document Image Validation (2002) is experiencing a service disruption and the incident is being investigated.
GBG IDscan Hosted Platform service disruption
Resolved
Affected Components
Resolved
on Oct 29, 2026
The GBG IDscan Hosted Platform (UK PROD) service disruption has been resolved and service restored.
Investigating
on Oct 29, 2026
GBG IDscan Hosted Platform (UK PROD) is still experiencing a service disruption and teams are working to restore service.
Investigating
on Oct 29, 2026
GBG IDscan Hosted Platform (UK PROD) is experiencing a service disruption and the incident is being investigated.
Planned maintenance for GBG Cloudcheck Australian Driver's Licence checks
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled maintenance for the GreenID Simple KYC Platform has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for GreenID Simple KYC Platform is currently in progress, with updates to follow.
Scheduled For
Oct 29, 2026, 11:00 AM UTC
Planned maintenance for GBG Cloudcheck Australian Driver's Licence checks
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled maintenance for GreenID DVS WA Birth, Marriage and Change of Name Certificates has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for GreenID DVS Driver Licence checks is currently in progress, with updates to follow.
Scheduled For
Oct 29, 2026, 10:30 AM UTC
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for GreenID DVS WA certificate checks is currently in progress, with updates to follow.
Scheduled For
Oct 29, 2026, 10:30 AM UTC to Oct 30, 2026, 2:30 PM UTC
Scheduled
on Oct 29, 2026
Scheduled maintenance will make GBG Cloudcheck Australian Driver's Licence checks unavailable from 29 October 2026 at 10:30 GMT to 30 October 2026 at 14:30 GMT.
Scheduled For
Oct 29, 2026, 10:30 AM UTC to Oct 30, 2026, 2:30 PM UTC
... and 1 more update(s). Click to view the full timeline.